Season Ticket Account Associate

What We Offer You

• 18 days of personal time off per year + 13 holidays (31 paid days off)
• Hybrid work model, casual work attire on non-game days
• Staff tickets to Magic home games
• Learning and development opportunities
• Employee Resource Groups (ERGs)
• Company sponsored events, volunteer opportunities & outings
• Fantastic benefits that include: medical, dental, vision, 401(k) with company matching, mental wellness resources, subsidized gym memberships, maternity & paternity leave
• Culture built on Community, Innovation, Legendary and Teamwork

A Little About The Season Ticket Account Associate

• The Season Ticket Account Associate will be responsible for generating maximum revenue through selling a full menu of products including season tickets, partial plans, group tickets and hospitality.
• Sell $300,000 in revenue of full seasons tickets, partial plans, group tickets, and hospitality for the Orlando Magic and designated non-Magic events.
• Create and develop new business by regularly pitching new prospects.
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department.
• Participate in face to face, external client meetings regularly (50% of schedule workweek) or more) with the purpose of generating revenue through the full menu of Orlando Magic ticket products.
• Timely produce accurate updates on prospecting activity, sales performance, outside appointments and event recaps, and account management.
• Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.
• Attend and actively participate in daily and weekly department meetings.
• Maintain accurate records of all prospecting activities and closed sales.
• All other duties as assigned.

What The Season Ticket Account Associate Needs To Have

• Bachelor’s degree preferred or equivalent work experience required.
• Minimum of two to three years of non-retail sales experience required.
• Willingness to work a flexible schedule including nights and weekends and all Orlando Magic home games (43+) and be on-call as necessary based on the changing priorities of the department.
• Proficient in Microsoft Office CRM and Archtics ticketing system.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.

Physical Requirements

• Ability to stand, kneel, walk for long periods of time.
• Ability to maneuver throughout the Kia Center during games.