SEAFOOD/LEAD CLERK

About the Role

Direct and supervise all functions, duties, and activities for the Meat/Seafood department. Support the day-to-day operations while embracing the Customer 1st strategy to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Establish and maintain a safe and clean environment to encourage customer return.
• Promote trust and respect among associates and communicate company, department, and job-specific information.
• Collaborate with associates and promote teamwork to achieve company and store goals.
• Set performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout operating hours.
• Train and develop associates on job performance and participate in the performance appraisal process.
• Adhere to all local, state, and federal laws, as well as company guidelines.
• Cut seafood to customers' requests using proper cutting equipment and offer product samples.
• Inform customers of meat/seafood specials and prepare foods according to temperature logs and cooking instructions.
• Develop and implement a department business plan to achieve desired results.
• Understand the store's layout and locate products efficiently.
• Create and execute sales promotions in partnership with store management and implement the period promotional plan.
• Stay current with present, future, seasonal, and special advertisements.
• Monitor and control expenses for the department and maintain awareness of inventory/stocking conditions.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Ensure compliance with all country-of-origin labeling and regulations.
• Plan, organize, and supervise the inventory process, including training associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines, ensuring proper temperatures in cases and coolers are maintained.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions to store management.
• Notify management of customer or employee accidents and report all safety risks, issues, or illegal activity (e.g., robbery, theft, or fraud).
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Requirements

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.
• Current food handlers permit (once employed).
• Adequate knife handling skills and knife speed.

Qualifications (Preferred)

• High school education or equivalent.
• Management experience.
• Knowledge of cutting, traying, wrapping, and labeling.
• Seafood experience.
• Retail experience.
• Second language (speaking, reading, and/or writing).

Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program and confidential financial tools/coaching via Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Industry-leading training programs and diverse career pathways for growth.