SEA STAC Divestiture Agent - AM Shift

Key Responsibilities

• Control passenger flow into divesting areas to maintain lane throughput.
• Provide standardized TSA divesting instructions based on lane type.
• Direct passengers requiring additional assistance without disrupting flow.
• Cookordinate with TSA and lane staff to adjust passenger pacing in real time.
• Monitor and address bottlenecks at divesting tables and X-ray entry points.
• Keep awareness across multiple lanes and shift support based on demand.
• Manage bin and property flow to prevent congestion and delays.
• Deliver clear, audible instructions in a high-noise, high-traffic environment.
• Provide direction for specialty items (medical devices, CPAPs, strollers) in accordance with TSA handling procedures.

Minimum Qualifications

• Strong communication and customer service skills.
• Ability to deliver clear instructions in a high-volume, fast-paced environment.
• Strong attention to detail and procedural compliance.
• Ability to stand and remain active for extended periods (8–10 hour shifts).
• Ability to work in a dynamic airport security environment.
• Ability to lift up to 50 lbs.
• Must be able to pass a background check and obtain/maintain an Airport Security Badge.

Preferred Qualifications

• Prior experience in airport operations, security, or customer service.
• Multilingual or ASL proficiency preferred.
• Flexible availability, including early mornings, evenings, weekends, and holidays.