SEA STAC Divestiture Agent - AM Shift
About the role
VIP Hospitality LLC, incorporated in 2004, seeks to elevate the experience of patrons and guests within the hospitality, travel, and tourism industries. The Divesture Agent position is based at Seattle‑Tacoma International Airport and reports to the Operations Manager. The role requires availability for the AM shift, with an expected contract end date of October 1, 2026 (subject to extension based on attendance and performance). The Divesture Agent supports security checkpoint operations by preparing passengers for screening and ensuring an efficient divesting process, focusing on clear passenger communication, adherence to TSA procedures, and maintaining throughput at high‑volume checkpoints.
Responsibilities
- Control passenger flow into divesting areas to maintain lane throughput.
- Provide standardized TSA divesting instructions based on lane type.
- Direct passengers requiring additional assistance without disrupting flow.
- Coordinate with TSA and lane staff to adjust passenger pacing in real time.
- Monitor and address bottlenecks at divesting tables and X-ray entry points.
- Keep awareness across multiple lanes and shift support based on demand.
- Manage bin and property flow to prevent congestion and delays.
- Deliver clear, audible instructions in a high-noise, high-traffic environment.
- Provide direction for specialty items (medical devices, CPAPs, strollers) in accordance with TSA handling procedures.
Requirements
- Strong communication and customer service skills.
- Ability to deliver clear instructions in a high-volume, fast-paced environment.
- Strong attention to detail and procedural compliance.
- Ability to stand and remain active for extended periods (8–10 hour shifts).
- Ability to work in a dynamic airport security environment.
- Ability to lift up to 50 lbs.
- Must be able to pass a background check and obtain/maintain an Airport Security Badge.
Preferred Qualifications
- Prior experience in airport operations, security, or customer service.
- Multilingual or ASL proficiency preferred.
- Flexible availability, including early mornings, evenings, weekends, and holidays.
Pay
Hourly Rate: $22.00 (Part-Time)
Schedule
AM shift: 4:45AM – 1:10PM (Saturday, Sunday, Monday)