SDR Manager

Key Responsibilities

• Build and scale a high-performing outbound sales development function focused on generating qualified pipeline opportunities
• Lead, mentor, and coach SDRs to achieve individual and team performance goals
• Design and optimize outbound prospecting strategies, messaging frameworks, and multi-channel engagement campaigns
• Develop and execute account-based outreach programs targeting key decision-makers and enterprise prospects
• Partner closely with field marketing teams to maximize pipeline generation from industry events, conferences, and campaigns
• Manage pre-event prospecting, event engagement, and post-event follow-up activities to drive conversion opportunities
• Establish and refine SDR processes, playbooks, KPIs, and performance metrics
• Monitor pipeline health, forecast generation targets, and provide accurate reporting to leadership
• Utilize sales engagement and CRM platforms to improve outreach effectiveness and team productivity
• Collaborate with sales, marketing, and revenue operations teams to align pipeline generation efforts with business objectives
• Analyze campaign performance and continuously optimize outbound strategies based on data and market feedback
• Lead by example through direct involvement in prospecting, messaging development, event participation, and customer engagement
• Ensure consistent execution standards and accountability across the sales development organization

What Makes You a Great Fit

• 8+ years of experience in sales, business development, or sales development, including at least 2 years managing SDR teams
• Proven track record of building outbound pipeline generation programs from the ground up within a B2B SaaS environment
• Experience selling into MSP, IT services, infrastructure, or technology-focused markets is highly desirable
• Strong expertise with modern sales tools such as Outreach, Salesloft, Salesforce, HubSpot, ZoomInfo, Apollo, or similar platforms
• Demonstrated success collaborating with field marketing teams to generate pipeline through events and industry conferences
• Strong coaching and leadership capabilities with a passion for developing high-performing sales professionals
• Demonstrated success creating scalable sales processes, playbooks, and performance frameworks
• Data-driven mindset with strong analytical skills and a focus on measurable business outcomes
• Excellent communication, stakeholder management, and presentation skills
• Comfortable working in fast-paced, high-growth environments where processes are still being built and refined
• Willingness to travel regularly for customer meetings, industry events, and business development activities
• Strong ownership mentality with the ability to balance strategic planning and hands-on execution