SDET - Playwright

Location: Columbus, OH or Newport Beach, CA
Work Arrangement: Hybrid, 4 days onsite per week

About the role

We are seeking a highly skilled Software Development Engineer in Test (SDET) to design, build, and maintain scalable test automation solutions supporting our ServiceNow platform and related services. This role will focus on leveraging Playwright to develop robust automated testing frameworks and ensure the quality, reliability, and performance of critical enterprise applications. The ideal candidate combines strong automation engineering expertise with excellent communication skills, a collaborative mindset, and a passion for driving quality throughout the software development lifecycle.

Responsibilities

• Design, develop, and maintain automated test frameworks using Playwright with TypeScript/JavaScript.
• Build reusable testing libraries and utilities for authentication, OAuth2/JWT validation, pagination, idempotency, rate limiting, and error handling.
• Define and execute comprehensive testing strategies across unit, integration, contract, API, and end-to-end testing.
• Create negative, edge-case, resilience, and fault-injection test scenarios to validate system reliability.
• Develop and maintain deterministic test environments, fixtures, synthetic data sets, and automated data seeding processes.
• Integrate automated testing into CI/CD pipelines using tools such as GitHub Actions and Azure DevOps.
• Implement automated reporting, test execution monitoring, and quality gates within release pipelines.
• Participate in architecture reviews, code reviews, and system design discussions to advocate for testability and quality best practices.
• Troubleshoot issues using logs, traces, network traffic analysis, API tooling, and command-line utilities.
• Document automation frameworks, testing patterns, best practices, and operational runbooks.
• Partner effectively with developers, product teams, and platform stakeholders to deliver high-quality software.

Requirements

• 3-6+ years of experience in SDET, QA Automation, or Software Quality Engineering roles.
• Strong hands-on experience with Playwright using TypeScript or JavaScript.
• Experience building automation frameworks from the ground up.
• Solid understanding of API testing and modern service-based architectures.
• Experience integrating automated tests into CI/CD platforms.
• Familiarity with test data management, mock services, and test environment configuration.
• Strong debugging and troubleshooting skills across logs, traces, APIs, and network traffic.
• Experience using tools such as Postman, curl, or similar testing utilities.
• Excellent verbal and written communication skills.
• Proven ability to work effectively in a collaborative, team-oriented environment.

Preferred Qualifications

• ServiceNow platform experience.
• Experience testing cloud-based and enterprise applications.
• Familiarity with performance, reliability, and security testing methodologies.
• Exposure to Azure-based environments and DevOps practices.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for benefits and resources, plus a certified Career Coach.