SDC Business Analyst, Banking Platforms--Staff/Analyst--Charlotte

Location: Charlotte, Dallas

About the role

As an FSO Technology Business Senior Analyst, you’ll be based in our Service Delivery Center, which is made up of high‑performing US‑based colleagues who work closely with experienced advisory professionals. The team delivers technology project‑based work and managed services to clients. You’ll work as part of a project team responsible for the design, build/configuration, testing, analysis, delivery and support of technology solutions. The role is fast‑paced and ever‑changing, requiring a flexible self‑starter who can manage changing priorities and learn new, rapidly changing technology solutions. You’ll collaborate with clients to transform their business through disruptive innovation enablement and transformational design solutions, helping modernize systems, processes and products to enhance business and customer‑facing platforms and services for high performance in a competitive environment.

Responsibilities

• Collaborate with stakeholders to gather and document business requirements.
• Analyze current business processes and identify opportunities for improvement.
• Develop detailed functional specifications and use cases.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Work closely with IT teams to ensure that business requirements are translated into technical specifications.
• Conduct data analysis to support decision‑making and strategic planning.
• Monitor project progress and ensure alignment with business objectives.
• Provide training and support to end‑users on new systems and processes.
• Prepare reports and presentations for stakeholders to communicate findings and recommendations.

Requirements

• Bachelor’s degree in business or other related field.
• Minimum of 1 year of experience working as a Business Analyst or in a similar role working closely with business stakeholders and product owners.
• Knowledge of scrum ceremonies.
• Strong analytical and problem‑solving skills to assess business needs and identify solutions.
• Excellent verbal and written communication skills to effectively convey information to stakeholders.
• Experience in project management or a related field is beneficial.

Qualifications

We’re looking for intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll need to be a self‑starter and quick learner with a strong background in computer science from both theoretical and practical points of view.

Benefits

• Medical and dental coverage.
• Pension and 401(k) plans.
• Wide range of paid time off options.
• Flexible vacation policy – decide how much vacation time you need based on personal circumstances.
• Time off for designated EY paid holidays, winter/summer breaks, personal/family care, and other leaves of absence as needed to support physical, financial, and emotional well‑being.

Pay

The base salary range for this job is:

• New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $66,600 to $123,200
• Bay Area California offices – $69,300 to $128,500
• All other US offices locations, including Sacramento – $55,400 to $113,000

Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.