Scrum Master – Level II

Average Work Week

The Scrum Master will work 40 hours per week.

Key Responsibilities

• Serve as Scrum Master for one or more Agile teams using Scrum and/or Kanban frameworks
• Facilitate Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives, Backlog Refinement) with a focus on outcomes and efficiency
• Guide teams in adopting Agile best practices, scaling frameworks (e.g., SAFe), and continuous improvement
• Ensure consistent delivery of high-quality increments aligned to business priorities and technical standards
• Track and analyze team performance using Agile metrics (velocity, cycle time, lead time, throughput, burn-down/up charts)
• Drive data-informed decision-making to improve predictability and delivery flow
• Identify bottlenecks and implement process improvements to increase team efficiency
• Proactively identify, escalate, and remove blockers impacting team delivery
• Manage dependencies across teams, especially in backend and distributed system environments
• Partner with leadership to mitigate delivery risks and ensure alignment across initiatives
• Partner closely with Product Owners and business stakeholders to maintain a well-groomed, prioritized backlog
• Facilitate communication between engineering, product, QA, and business stakeholders
• Ensure transparency through regular reporting and stakeholder updates