Scrum Master III

About the role

The Scrum Master III plays a key role in defining, developing, implementing, and continuously improving Agile practices--primarily Scrum--across the organization. This role facilitates sprint planning, daily stand-ups, retrospectives, and sprint demos, while maintaining metrics that help teams visualize progress. The Scrum Master III leads Agile transformation efforts and promotes accountability and transparency across all levels.

Responsibilities

• Serve as Scrum Master for one or more teams, leading multiple simultaneous initiatives or medium-complexity programs/releases.
• Practice core Agile principles including collaboration, prioritization, accountability, and continuous improvement.
• Support and educate Product Owners in developing, refining, and managing product backlogs.
• Facilitate sprint planning, demos, retrospectives, and daily stand-ups.
• Track and communicate team velocity, sprint progress, and release milestones.
• Provide status reporting on KPIs, schedules, resources, and milestone delivery.
• Guide and mentor less experienced Scrum Masters, Product Owners, and development team members.
• Resolve impediments and foster self-organization and shared leadership within teams.
• Apply judgment and experience to plan and accomplish complex tasks with minimal supervision.
• Promote Agile best practices and contribute to organizational transformation initiatives.
• Perform other duties as assigned or requested.

Requirements

Education and Experience: Bachelor's degree in a related field preferred. 4+ years of relevant experience or applicable Agile/Scrum certifications required.

Technical and Business Knowledge:

• Deep understanding of organizational products and services.
• Familiarity with a variety of industry concepts, practices, and procedures.
• Ability to read and interpret business periodicals, technical procedures, work instructions, and process maps.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information and respond to questions from internal and external stakeholders.
• Ability to solve practical problems with limited standardization.

Physical and Cognitive Requirements:

• Ability to follow policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds.

Benefits

• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability