Scrum Master II

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders by fostering an inclusive workplace, attracting and developing exceptional talent, and supporting wellness, recognition, and community impact.

About the role

This role facilitates scrum ceremonies, manages dependencies, provides visibility into delivery plans and progress, promotes agile principles through coaching, and enables continuous improvement across multiple scrum teams. You will optimize the flow of stories and value for medium to high complexity projects and programs, ensuring teams resolve impediments quickly, follow agreed-to processes, and maintain strong relationships with product management and stakeholders.

As a leader for Agile Release Trains (ARTs) or Solution Trains, you will coordinate and facilitate Solution Train ceremonies, manage complex dependencies across ARTs, and provide visibility into the health of epic/feature delivery. You will protect ARTs from disruptions, drive continuous improvement, manage financials, assist with resource planning, and facilitate synch points between business and technology leaders.

Responsibilities

• Facilitate Scrum ceremonies including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives
• Provide visibility into the Agile team’s delivery plans and progress against plan to stakeholders
• Manage risk including dependency management, impediment removal, and compliance with Enterprise Change Management and other policy requirements
• Apply metrics to assess team delivery, maturity, and performance; identify and share improvement opportunities
• Partner with product stakeholders to ensure a healthy product and Sprint backlog
• Coach and mentor teams to become high performing through collaboration, continuous improvement, cross-training, and Agile principles
• Lead scaled planning for the team including Pre-Planning/Preparation and Program Increment Planning Events; represent the team in Scrum of Scrums/Agile Release Train Syncs
• Lead the Solution Train across ARTs, suppliers, and shared services
• Orchestrate Solution PI Planning
• Manage cross-ART dependencies and sequencing
• Drive flow optimization at scale
• Partner with architects on runway and NFRs
• Coordinate end-to-end release readiness
• Own solution-level RAID management
• Ensure security, compliance, and audit readiness
• Support DevSecOps maturity
• Coach RTEs, Scrum Masters, and teams

Requirements

• 5+ years of experience as a Scrum Master or delivery lead
• Strong understanding of Agile frameworks (Scrum, Kanban, SAFe)
• Experience working with infrastructure, network services, or hosting-related technologies
• Proven ability to facilitate Agile ceremonies and drive team performance in complex environments

Qualifications

• Experience within Core Technology Infrastructure (CTI) or Network Services organizations
• Familiarity with Internal Hosting, data center, or cloud infrastructure domains
• Experience supporting Agile Release Trains (ARTs) and PI planning
• Agile certifications (e.g., Certified Scrum Master – CSM, SAFe Scrum Master)

Skills

• Agile Practices
• Business Acumen
• DevOps Practices
• Influence
• Result Orientation
• Collaboration
• Solution Delivery Process
• Solution Design
• Technical Strategy Development
• Test Engineering

Schedule

1st shift (United States of America), 40 hours per week