Scrum Master

Responsibilities

• Facilitate team and value stream ceremonies as appropriate (e.g. stand-ups, reviews, retrospectives), adapting practices to support successful delivery.
• Identify and remove impediments that limit team or value stream effectiveness or disrupt flow of delivery.
• Foster a culture of transparency, collaboration, accountability, and psychological safety for continuous improvement within the team.
• Enable effective work intake, refinement, and prioritization in partnership with TPMs and QA Leads, ensuring alignment to value-driven outcomes (without owning scope or priorities).
• Shield teams from unnecessary external disruption while promoting appropriate stakeholder engagement and alignment.
• Track and help teams use appropriate Agile metrics (e.g. cycle time, WIP, throughput) to support learning and improvement, not performance scoring.
• Facilitate coordination and collaboration across teams within the value stream to improve end-to-end delivery and reduce dependencies.
• Contribute to broader Agile adoption by partnering with other Scrum Masters, TPMs, QA Leads, coaches, and leadership.

Desired Skills

• Understanding Scrum and Agile frameworks and principles.
• Strong facilitation, coaching, and conflict-resolution skills.
• Ability to lead without formal authority through influence and servant leadership.
• Excellent communication and interpersonal skills.
• Experience fostering continuous improvement and team maturity.
• Comfortable working in complex enterprise environments with multiple stakeholders.
• Experience working across teams and stakeholders.
• Comfort with ambiguity and evolving operating models.
• A coaching mindset (not task management) is critical.

Minimum Education

High School or GED

Preferred Education

Bachelor's degree in Computer Science, Information Systems, or related field.

Certifications

• PSM I / PSM II, CSM / A-CSM / Kanban or SAFe Scrum Master certifications preferred.

Minimum Years Of Experience

10+ years of experience with cross-team coordination or scaled delivery

Essential Job Expectations

Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties;

Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner;

Provide timely, accurate, and quality work product;

Successfully meet deadlines, expectations, and perform work duties as required;

Foster positive work relationships;

Comply with all firm policies and practices;

Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed;

Perform all other duties, tasks or projects as assigned.