Scrum Master 2

About the role

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package. Our client has been around for over 150 years and is continuously innovating in today’s digital age.

Responsibilities

• Participate in low to moderately complex initiatives and identify opportunities for process improvements within Scrum or Agile.
• Review and analyze basic or tactical Scrum Master assignments or challenges that require research, evaluation, and selection of alternatives related to low-to-medium risk deliverables.
• Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements.
• Provide information to client personnel.

Scrum Facilitation

• Facilitate all Scrum ceremonies:
  • Daily Standups
  • Sprint Planning
  • Sprint Reviews/Demos
  • Sprint Retrospectives
  • Backlog Refinement sessions
• Ensure meetings are productive, time-boxed, and action-oriented.

Team Coaching

• Coach team members on Scrum and Agile principles.
• Promote Agile best practices and continuous improvement.
• Help new team members understand team processes and ways of working.

Impediment Management

• Identify, track, and help remove blockers impacting delivery.
• Escalate issues to leadership when team-level resolution is insufficient.
• Coordinate with dependent teams to resolve delivery constraints.

Sprint Execution & Tracking

• Monitor Sprint progress against commitments.
• Track velocity, burndown, capacity, and sprint health metrics.
• Highlight risks, delays, and potential scope impacts early.

Backlog & Planning Support

• Work with Product Owner to maintain a healthy backlog.
• Ensure stories meet Definition of Ready (DoR).
• Verify completion against Definition of Done (DoD).
• Support prioritization discussions and sprint planning activities.

Stakeholder Communication

• Provide regular status updates to stakeholders.
• Communicate sprint outcomes, risks, dependencies, and escalations.
• Facilitate coordination across teams when dependencies exist.

Agile Metrics & Reporting

• Maintain Agile dashboards and reports.
• Track:
  • Velocity
  • Burndown/Burnup
  • Sprint Predictability
  • Defects
  • Team Capacity
• Present delivery status to management and governance forums.

Risk & Dependency Management

• Track cross-team dependencies.
• Identify delivery risks early.
• Drive mitigation and follow-up actions.

Continuous Improvement

• Capture retrospective action items.
• Ensure improvement actions are implemented.
• Measure effectiveness of process improvements.

Tools & Process Administration

• Maintain Jira/Azure DevOps boards.
• Ensure stories, tasks, defects, and statuses are updated accurately.
• Generate sprint and release reports.

Required Skills & Experience

• 2+ years of Scrum or Agile experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.