Scrum Manager

Key Responsibilities

• Lead and manage multiple Agile Scrum teams delivering enterprise applications.
• Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement.
• Coach and mentor Scrum teams on Agile principles, Scrum framework, and continuous improvement practices.
• Collaborate with Product Owners, Business Analysts, Architects, Developers, and stakeholders to prioritize work and maximize business value.
• Track sprint progress, velocity, burn-down charts, release plans, and other Agile metrics.
• Identify, manage, and remove project impediments to improve team productivity.
• Cook up cross-team dependencies and support release planning activities.
• Drive PI Planning, roadmap planning, and Agile governance initiatives.
• Manage project risks, issues, and mitigation plans while ensuring timely communication with stakeholders.
• Support enterprise Agile transformation initiatives and promote Agile best practices.
• Ensure compliance with Agile delivery standards, documentation, and reporting.
• Facilitate conflict resolution and build high-performing, self-organizing Agile teams.
• Provide regular project status updates, dashboards, and executive-level reporting.

Professional Skills

• 10+ years of IT experience with at least 5+ years as a Scrum Master or Scrum Manager.
• Strong experience with Agile Scrum methodology, SDLC, and SAFe Agile Framework.
• Experience managing multiple Agile teams simultaneously.
• Hands-on experience with Jira, Confluence, Azure DevOps, Microsoft Teams, and Agile reporting tools.
• Strong understanding of sprint planning, estimation, release planning, Agile metrics, and dependency management.
• Experience working with Product Owners, business stakeholders, and executive leadership.
• Strong leadership, coaching, mentoring, facilitation, and stakeholder management skills.
• Experience in risk management, issue resolution, and conflict management.
• Mandatory experience in Insurance or Financial Services.
• SAFe Scrum Master (SSM), CSM, PSM, or SAFe Agilist certification preferred.
• PMP certification is a plus.
• Experience supporting enterprise Agile transformation programs.
• Exposure to Cloud technologies (AWS, Azure, or Google Cloud Platform) and DevOps/CI-CD environments is preferred.
• Excellent communication, presentation, analytical, problem-solving, and organizational skills.