Screening Inside Sales Representative

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer.

About the role

This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as an Inside Sales Representative. The Inside Sales Representative will play a crucial role in supporting the field-based sales organization by driving product growth through exceptional virtual customer interactions to drive early detection of Colorectal Cancer (CRC) through the utilization of the Shield™ blood test.

Responsibilities

• Uncover potential new business utilizing analytical insights and successfully transition incoming leads into active ordering accounts.
• Achieve Sales Targets: Consistently meet or exceed sales goals through virtual effective prospecting, relationship-building, and execution of national sales strategies.
• Target and engage healthcare providers virtually to build strong relationships and gain their commitment to adopt the Shield test for CRC and other cancers.
• Engage healthcare providers virtually using Challenger Selling to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice.
• Utilize data from internal resources (Salesforce, Veeva, competitive market data, etc.) to understand the evolving market of CRC treatments and make data-driven decisions.
• Educate and support providers virtually by providing in-depth product knowledge and training to primary care practices, ensuring smooth integration of Shield into their workflow.
• Provide high-touch customer service by resolving issues proactively and supporting healthcare providers in every phase of the sales process.
• Ensure adherence to company policies, industry standards, and regulations while managing multiple projects and deadlines effectively.

Requirements

• Minimum 1-year sales experience (internships, inside sales) with sales goals. Virtual selling experience in inside sales is highly preferred.
• College degree preferred but not required.
• Demonstrated virtual ability to engage in selling conversations, overcoming objections, and aligning client needs with product offerings.
• Ability to quickly learn and apply technical product knowledge to drive sales.
• Exceptional oral and written communication skills with the ability to present complex information virtually in an easily understandable manner.
• Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress (preferred).
• Superior negotiation, problem-solving, and customer service skills.
• High-touch customer service and relationship-building skills, with a focus on long-term partnership and success (preferred).
• Valid Driver’s License with a clean driving record for daily field office and customer visits, if required.
• Flexibility to travel to open territories, when needed, and occasional national travel for sales meetings.
• Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements.

Personal Competencies & Attributes

• Grit (Tenacity, Resilience, Scrappy): Tenacious and resilient, able to navigate challenges with persistence and adaptability. Approaches obstacles with a "scrappy" mindset, using creative solutions to meet objectives.
• Track Record of Success / Achievement Drive: Consistently meets and exceeds goals. Results-driven, thriving on achievement and maintaining a proven track record of success.
• Initiative into Action / Problem Solver: Takes initiative and makes things happen. Quick to take action and find effective solutions when challenges arise.
• Strategic Thinking & Prioritization: Excels at developing strategic plans to drive business outcomes. Adept at prioritizing tasks and managing multiple competing demands.
• Coachable / Growth Mindset: Views feedback as an opportunity for continuous improvement. Eager to learn, open to new ideas, and strives for personal and professional development.

Schedule

Hybrid work model with defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays.