Scooper

Responsibilities

• Greet guests warmly and provide friendly, efficient service.
• Scoop and serve ice cream, gelato, or frozen desserts according to portion standards.
• Prepare cones, cups, sundaes, milkshakes, and other menu items accurately.
• Maintain a clean and organized work station, including utensils, scoops, and serving areas.
• Follow proper food handling and sanitation guidelines at all times.
• Restock supplies, toppings, and cones as needed throughout the shift.
• Handle cash, credit, and digital payments accurately at the register.
• Monitor inventory and communicate shortages to management.
• Assist with opening and closing duties, including cleaning and sanitation.
• Respond promptly and professionally to guest questions, complaints, or special requests.
• Collaborate with team members to ensure smooth workflow during busy periods.
• Adhere to all company policies, safety standards, and operational procedures.

Requirements

• Minimum age of 16 and authorized to work in the U.S.
• Ability to stand for extended periods and work in a fast-paced setting.
• Flexible availability, including nights, weekends, and holidays.
• Strong customer service and communication skills.

Skills

• Guest Service
• Teamwork
• Communication
• Attention to Detail
• Ability to Work Under Pressure
• Organizational Skills
• Adaptability
• Positive Attitude
• Work Ethic

Pay

Salary Description: $6.50/hr + Tips