Scoop Shop Team Member - Burlington, VT

About the role

Scope: Part-time, Seasonal
Location: Burlington, Vermont

Responsibilities

• Ensure all products are served as outlined in the Team Member’s Training Handbook.
• Learn all operating systems, products, flavors, and standards outlined in the Team Member’s Training Handbook, with an added emphasis on ergonomics and safety for scooping and other work functions.
• Support and perform all job duties as directed by the Manager.
• Provide assistance in the daily operations for their shift including store & staff appearance, customer service, cleanliness, compliance with all safety and operating standards, merchandising and production and inventory of waffle cones, cakes, novelties, and baked goods.
• Ensure customer satisfaction with friendly, timely service and proper product handling.
• Support Manager in meeting sales goals by following upselling strategies, sampling flavors to customers, and working efficiently to keep the line moving.
• Ensure that all opening and closing procedures are followed and executed in a timely manner.
• Ensure proper product portioning through daily scoop practice, tracking all lost product, and recording all product used on the daily ice cream inventory form.
• Follow all cash register and cash handling systems established by the Manager to ensure the accuracy of all register and cash transactions.

Qualifications

• Strong mathematics skills, comfortable handling money and counting back change.
• Excellent communication (both verbal and written) and interpersonal skills.
• Able to work independently. A self-starter.
• Able to handle a wide variety of tasks at one time while serving customers.
• Highly organized, energetic, team oriented individual with a positive “can-do” attitude and a strong commitment to outstanding customer service.
• Physical aspects of the job include; oversize merchandise handling, bulk containers of ice cream weighing up to 17 pounds, supply orders, general cleaning and maintenance, and standing for up to 8 hours per day.

Benefits

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

Skills

• Strong mathematics skills.
• Comfortable handling money and counting back change.
• Excellent communication (both verbal and written) and interpersonal skills.
• Ability to work independently.
• Ability to handle a wide variety of tasks at one time while serving customers.
• Highly organized, energetic, team oriented individual with a positive “can-do” attitude and a strong commitment to outstanding customer service.

Pay

Not specified

Schedule

Not specified

Benefits

Not specified

Equal Opportunity Employer

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

Additional Information

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.