SCM II

About the Role

The Security Officer II is responsible for maintaining a secure and protective environment at the El Paso State Supported Living Center (SSLC). This includes observing, taking action, and reporting incidents or security violations involving residents, as well as initiating emergency response when appropriate. The position supports a mission to help individuals with intellectual and developmental disabilities achieve higher levels of wellness and independence.

Responsibilities

• Monitor surveillance cameras for unauthorized persons, fires, and unusual occurrences; report emergencies immediately.
• Report abuse, neglect, or exploitation allegations through proper channels when suspected.
• Conduct routine patrols of buildings and grounds, taking appropriate action upon discovery of unauthorized persons or activities.
• Respond to fire alarms, investigate causes, and take emergency action as trained.
• Assist with fire drills and proactive life‑safety checks.
• Disseminate and coordinate emergency responses, notifying facility management and law enforcement as appropriate.
• Assist in apprehending suspects in cases of unauthorized entry, malicious mischief, or other violations.
• Prepare timely and accurate documentation of emergencies and security violations.
• Evaluate security regulations and recommend changes.
• Train, coach, and mentor new security officers as needed.
• Participate in mandatory training to maintain job competence and professional development.
• Support agency disaster response, recovery, or Continuity of Operations (COOP) activation, which may require alternate shift patterns or locations.
• Perform monthly fire extinguisher inspections in all buildings.
• Identify unfamiliar persons on campus via surveillance and patrols; ensure appropriate lighting for safety.
• May train other security officers.

Knowledge, Skills, and Abilities

• Knowledge of building security, surveillance equipment, admission/exit rules, and alarm devices.
• Strong oral and written communication skills, including incident report writing.
• Ability to communicate with potentially aggressive residents, visitors, and employees.
• Ability to patrol grounds, detect danger, and take appropriate action.
• Physical ability to walk extensively, run occasionally, and assist in restraining during emergencies.
• Ability to drive a state vehicle and prepare concise reports.
• Ability to train others and remain calm, reasonable, and react quickly in emergencies.
• Skill in defusing difficult situations and assessing situations to determine appropriate response.
• Knowledge of basic traffic and parking regulations.

Qualifications

• High school diploma, GED, or 12 months of work experience (required).
• Work experience in security, law enforcement, or military (preferred).
• Experience working with individuals with intellectual or developmental disabilities or mental health issues (preferred).
• Valid Texas driver’s license (or obtain within 90 days of hire); eligible driving record per HHSC Fleet Management policy.
• Out‑of‑state drivers must provide an original certified driving record.
• Pass fingerprint criminal background check, pre‑employment drug screen, and required registry checks (CANRS, Nurse Aide, Medication Aide, Employee Misconduct, LEIE).
• Males ages 18‑25 must be registered with the Selective Service.
• All employees subject to random drug testing.
• Flexibility to work overtime, extended hours, weekends, and holidays.
• Must be at least 18 years of age.
• Active‑duty military, reservists, guardsmen, and veterans are encouraged to apply.

Benefits

• 100 % paid employee health insurance for full‑time eligible employees.
• Defined benefit pension plan.
• Generous time‑off benefits.
• Numerous opportunities for career advancement.
• Additional benefits detailed on the “Benefits of Working at HHS” webpage.

Pay

Salary Range: $3,100.00 – $4,365.66 per month (pay frequency: monthly). Salary Group: TEXAS‑A‑13.

Schedule

• Primary shift: Evening.
• Additional shift: Nights (Third).
• Full‑time, non‑exempt position.
• Not eligible for telework.
• Travel up to 5 % may be required.