Scientific Support Specialist II

Location: Customer site in Thousand Oaks, California

About the role

Drive excellence in the Media Sciences program through right-the-first-time completion of daily work, compliance adherence, safe lab techniques, and client satisfaction. Champion innovation and practical process improvement in the laboratory.

Responsibilities

• Complete tasks supporting media and buffer preparation operations (e.g., aseptic filtration, transport of materials, client communication, restocking, chemical inventory, basic equipment calibration, labeling, general housekeeping, basic calculations, matching procedures)
• Perform review of technical documentation, equipment logbooks, and other documentation as needed
• Maintain laboratory areas in a high state of inspection preparedness
• Follow procedures as outlined by Best Practices, SOPs, and Work Instructions
• Other duties as assigned

Requirements

• High school degree/GED with 1-2 years of laboratory experience, or equivalent combination of work experience and education required
• Associates in related field preferred
• 1-2 years experience in a laboratory setting; experience handling chemicals preferred
• Trained in basic laboratory safety
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Able to lift 40 lbs. without assistance; occasional lifting up to 50 lbs.
• Regular use of pushcarts and forklifts to move up to 100 lbs.
• Frequent standing, walking, and manual material handling of chemical containers
• Ability to work in varied temperature environments, including cold rooms/freezers (-22°F / -6°C)
• Adherence to all Good Manufacturing Practices (GMP) and safety standards
• Use of Personal Protective Equipment (PPE) required (safety glasses, gowning, gloves, lab coat, ear plugs, etc.)
• Work with hazardous/toxic materials, including chemical-based allergens like penicillin and tetracycline
• Overtime work may be necessary
• Must successfully complete Thermo Fisher’s pre-employment screening (background check and drug test) and any customer-mandated screening, credentialing, or badging requirements

Skills

• Attention to detail
• Technical problem-solving skills
• Ability to multi-task
• Strong written and oral communication and interpersonal skills
• Proven excellence in customer service
• Detail-oriented, problem solver, promotes a team environment

Benefits

• Comprehensive healthcare (medical, dental, vision)
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident, life, short- and long-term disability insurance
• Retirement and savings programs, including a competitive 401(k) plan
• Employees’ Stock Purchase Plan (ESPP) with a discount on company stock

Pay

The hourly pay range for this position in California is $18.65–$27.00. This position may also be eligible for a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.