School Police Dispatcher - As needed

About the role

This is an Open Competitive recruitment to create an eligibility list for as-needed position. Successful candidates are expected to work eight (8) hours a day, five (5) days a week. Candidates must submit proof of all supporting documents to be considered for the recruitment process. Failure to attach any one of the required documents will result in disqualification from the recruitment. Final candidates will undergo a comprehensive background investigation to verify personal history including, but not limited to: financial responsibility, criminal history, drug use, driving record and supplemental application materials before a selection is made.

Responsibilities

• Maintains contact with District School Police and dispatches units to assigned intrusion calls.
• Monitors alarm equipment and security cameras and receives incoming emergency and routine radio and telephone calls; determines appropriate action based upon available information; secures and records necessary information regarding nature and location of incidents; dispatches necessary police, fire or other emergency resources according to established procedures.
• Receives telephone calls from public reporting irregularities and incidents at schools or other District facilities.
• Inputs information into computer, collects and files information regarding incidents and departmental activity; compiles data, prepares and types reports and memorandums as assigned.
• Operates a variety of departmental equipment such as two-way radio communication system and radio/transmit monitor, computer terminal, telephone and copier.
• (Translates) Assist individuals in person or over the telephone with limited or non-English speaking persons as related to emergency and non-emergency situations.
• Processes and maintains a variety of confidential information as necessary.

Qualifications

• Knowledge Of Basic principles of public safety dispatching and related codes.
• Techiques of maintaining composure in emergency situations.
• Correct oral and written usage of English (and a designated second language).
• Modern office practices, procedures and equipment.
• Operation of a computer terminal.
• Interpersonal skills using tact, patience and courtesy in person and over the telephone.
• Technical aspects of field of specialty.
• Ability To Monitor alarm equipment and security cameras; receive and transmit routine and emergency radio messages; receive telephone calls.
• Reason and respond quickly and effectively to emergency situations in a calm and efficient manner.
• Speak clearly and concisely over communications systems.
• Understand and follow oral and written directions.
• Learn to interpret, apply and explain rules, regulations, policies and procedures.
• Operate a variety of departmental equipment such as two-way radio communications system and radio/transmit monitor, computer terminal, telephone and copier.
• Prioritize emergency situations.
• Type a minimum of 30 words per minute.
• Compile and enter data while speaking on the radio or telephone.
• Operate a computer terminal with speed and accuracy.
• Perform clerical duties such as filing and typing records and reports.
• Maintain confidentiality and work with discretion.
• Complete work independently with many interruptions.
• Operate a computer terminal and computer using word processing, spreadsheet and other business software.
• Establish and maintain cooperative and effective working relationships with others.
• Work rotating shifts including a variety of holiday, evening and weekend hours.
• May be required to work extended hours as requested or in emergency situations.
• Maintain a safe working environment.

Training and Experience

• A typical way of obtaining the knowledge, skills and abilities outlined above or G.E.D. equivalent; a minimum of one (1) year experience in dispatching in a police or security environment; and one (1) year of general clerical experience; or some combination of education, training and experience that produces the requisite knowledge and ability.
• Completion of some college level coursework is desirable.
• Completion of a P.O.S.T. approved Dispatcher Course.
• Graduation from high school or G.E.D equivalent.
• One (1) year of experience in dispatching in a police or security environment.
• One (1) year of general clerical experience.
• Completion of a P.O.S.T approved Dispatcher Course.

Licenses; Certificates; Special Requirements

• A valid California driver's license and evidence of automobile insurability is required.
• Bilingual in Spanish is desirable.

Physical and Mental Demands

• Sitting and operating a keyboard to enter data into a computer terminal for extended periods of time.
• Hearing and speaking to exchange information in person or on the telephone.
• Vision needed to read a variety of reports and materials.
• Wearing headsets and working in a closely situated area is required.

Examination Information

• The review of suitability for employment will also include an examination by a licensed psychologist, and a medical examination.

Instructions

Your responses to the questions below will be reviewed as part of the recruitment process. Applicants are responsible for providing specific examples of relevant experience. You will not be allowed to clarify your experience once the application is submitted and all information will be reviewed as-is. Make sure to attach all required documents. Only documents attached to your application will be used to evaluate your eligibility for this recruitment. Answer the questions truthfully and accurately. Your responses to these questions will be further evaluated in upcoming s parts, and any sign of intentional misinformation or exaggeration will result in disqualification from the recruitment process and possible bar from future employment opportunities with Montebello Unified School District.

Required Documents

• Proof of high school diploma, G.E.D. equivalent, or higher graduation.
• Proof of a California P.O.S.T. - Public Safety Officer Standards and Training certification.