School Operations Manager

About the role

Reporting directly to the Principal, the School Operations Manager will serve as a liaison between the school staff and the Navigation team. They will have overall operational responsibility for the school’s basic HR, purchases, facility maintenance, and other management with guidance from the Principal and the Chief Operating Officer. They will develop deep operational knowledge of site-based operations, business management, reporting requirements, and process-driven accountability.

Responsibilities

• Leadership:
  • Act as a spokesperson for the school alongside the Principal.
  • Actively engage and energize site-based volunteers, board members, event committees, stakeholders, partnering organizations, and funders.
  • Lead, coach, develop, and retain the school’s office management team.
  • Ensure effective systems to track scaling progress and regularly evaluate program components to measure successes that can be communicated to the Principal.
• Program planning and management:
  • Oversee the planning, implementation, and evaluation of the school's programs and services.
  • Ensure programs and services align with the network's mission and reflect board priorities.
  • Monitor day-to-day delivery of programs and services to maintain or improve quality.
  • Oversee the planning, implementation, execution, and evaluation of special projects.
  • Oversee the physical plant and ensure quality care of the facility.
• Human resources planning and management:
  • Determine staffing requirements for site-based organizational management and program delivery in cooperation with School and Navigation leadership.
  • Establish a positive, healthy, and safe work environment in accordance with all appropriate legislation and regulations.
  • Ensure all staff receive an orientation to the school and that appropriate ongoing/annual training is provided.
  • Process all new hires with HR and schedule on-boarding and benefits meetings.
  • Implement a performance management process for all staff, including monitoring performance on an ongoing basis and conducting annual performance reviews.
  • Coach and mentor staff as appropriate to improve performance.
• Financial planning and management:
  • Participate in fundraising activities as appropriate.
  • Ensure sound bookkeeping and accounting procedures are followed at the site level.
  • Administer the school’s funds according to the approved budget and monitor monthly cash flow.
  • Provide the Principal with comprehensive, regular reports on revenues and expenditures.
  • Ensure compliance with all financial legislation, including taxation and withholding payments.

Requirements

• Bachelor’s degree in Education or Business Management; 3 years of management/leadership experience preferred.
• Unwavering commitment to quality programs and data-driven program evaluation.
• Excellence in organizational management with the ability to coach staff, manage and develop high-performance teams, set and achieve strategic objectives, and manage a budget.
• Strong written and verbal communication skills; persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills.
• Ability to work effectively in collaboration with diverse groups of people.
• Passion, idealism, integrity, grit, positive attitude, mission-driven, and self-directed.
• Annual training and/or professional development is required for all employees. Job-specific training is identified and scheduled by the School Principal or direct supervisor in partnership with Paramount C-suite.

Preferred Skills

• Proficiency in modern business and technology applications.
• Knowledge of current community challenges and opportunities relating to the mission of the organization.
• Knowledge of financial management.
• Knowledge of project management.

Working Conditions and Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Regularly required to talk or hear.
• Frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
• Ability to occasionally lift office products and supplies up to 20 pounds.
• Requires significant fine finger dexterity.
• Generally, the job requires 40% sitting, 20% walking, and 40% standing.
• Performed in a generally clean and healthy environment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily works in an office environment but may occasionally visit non-standard workplaces.
• Works a standard workweek but may also work evenings, weekends, and additional hours to accommodate activities such as board meetings and public events.