School Account Manager

About the role

The School Account Manager serves as the primary contact for School Client Administrators within the ExtensisHR PEO School client base. This role involves facilitating support for clients on administrative, HR, and Payroll matters, coordinating client projects, and assisting with sales activities.

Responsibilities

• Act as a primary point of contact for school administrators
• Facilitate support for the client on administrative, HR and Payroll related items as necessary
• Facilitate and coordinate work to be done for the client or employees on a scheduled and as needed basis
• Provide professional high level customer service to both the client admin and key decision makers
• Closely monitor and assist with various client projects, benefit renewal and employee onboarding
• Understand and coordinate client specific reporting requirements
• Plan and coordinate onsite client visits quarterly or as needed alone or with supporting team members
• Coordinate or assist training strategies using Vector K-12 and/or ExtensisHR LMS
• Aid in sales with prospect meetings, presentations, and training
• Assist with sales and brokers with training and value proposition of School services
• Facilitate and assist with servicing of additional vendor relationships
• Provide analysis of services used by clients and time utilization
• Curate and grow a referenceable client list based on School services

Requirements

• 5+ years of experience working in a professional setting
• 5+ years of experience working in the school market
• Strong grasp of Leave of Absence management
• Experience working in PEO Industry is a plus
• Experience in HR and Payroll is preferred
• Bachelor’s degree
• SHRM Preferred
• Strong Attention to detail; organized
• Self-Motivated/self-starter
• Strong project management skills
• Business Acumen
• Strong communication skills and excellent writing skills
• Excellent internal and external customer service skills

Qualifications

• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of HR and Payroll systems
• Ability to manage multiple tasks and priorities

Skills

• Customer service skills
• Technical support skills
• HR and Payroll knowledge
• Project management skills
• Communication and writing skills

Benefits

At ExtensisHR, we offer:

• Competitive compensation
• Progressive Paid-Time Off Program
• Group Medical, Dental, Vision and Life insurance
• Pretax Spending Accounts
• 401k and IRA retirement plans
• Professional development programs
• Employee discounts
• Social and community outreach events
• Diversity, Inclusion and Equity (DEI) committee
• Complimentary coffee and snacks

Pay

$110,000-135,000 annually, commensurate with experience, skills, qualifications, and business needs. This role is eligible for variable compensation, subject to the terms of the applicable incentive plan.

Schedule

This role requires travel of approximately 30-50%, including multi-state travel as needed to support business operations and client relationships.