Scheduling Supervisor

About the role

Aveanna Healthcare is dedicated to providing high-quality clinical home care to medically fragile individuals, helping them thrive in the comfort of their homes.

Responsibilities

• Act as the main point of contact for clients and caregivers, ensuring consistent communication and a high level of satisfaction
• Manage caregiver schedules to ensure the right match of skills and availability
• Collaborate with clinical and recruitment teams to support new patient referrals and caregiver onboarding
• Maintain accurate and up-to-date records, schedules, and reports
• Participate in the on-call rotation — only once every other weeks, phone support only, and paid
• Help build a strong, engaged caregiver team by fostering a positive, supportive work environment
• Handle problem-solving with professionalism and empathy — turning challenges into opportunities
• Manage performance and support the retention of caregivers through engagement and timely feedback

Requirements

• Bachelor’s degree or equivalent work experience
• 2+ years of experience in sales, customer service, or a fast-paced office environment
• Strong organizational and time management skills
• Excellent communication, relationship-building, and problem-solving skills
• Comfortable using MS Office and learning new systems quickly
• Experience in healthcare (preferred but not required)

Qualifications

• Proactive, adaptable, and solution-oriented
• Genuinely enjoy helping others
• Willingness to grow into leadership or regional roles

Skills

• Effective communication and relationship-building
• Problem-solving and empathy
• Organizational and time management skills

Benefits

• No hands-on clinical work required
• Compensation: $50-55k base salary, plus bonus potential (up to 25% of salary based on branch performance)
• Cell phone, on call and mileage reimbursement
• Up to 80 hours of vacation accrual in the first year, 48 hours of sick time accrual, 1 8-hour fun day and 1 8-hour inclusion day
• Vacation hours accrual will increase to 120 hours of vacation after 1st year
• No minimal local travel required

Pay

• $50-55k base salary
• Up to 25% bonus potential based on branch performance

Schedule

• No hands-on clinical work required
• On-call every other weeks, phone support only, and paid