Scheduling Specialist I: Irvine Breast Care and Imaging
Hoag Health System · Irvine, CA · Today
Information TechnologyFull-time
Primary Duties And Responsibilities
- Assists in the coordination of Patient Procedure/Surgical schedule under direct supervision
- Collaborates in the management and scheduling of routine procedures in treatment area as well as add-ons and emergent procedures
- Facilitates communication between patients, physicians, other departments, and staff members
- Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances
- Provides information to Insurance Verification Specialists to obtain authorizations as necessary
- Responsible for patient registration filing, data entry, preparation of patient charts and other clerical duties, as assigned
- Interacts directly with patients and works in a high call volume environment
- Participates in the continuous quality improvement processes
- Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance
- Maintains confidentiality
- Performs other duties as assigned
Qualifications
Education and Experience
- High School Graduate or equivalent required
- Minimum of one (1) year front office or previous scheduling experience
- Excellent interpersonal and communication skills
- Knowledge of proper body mechanics and safety measures
- Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems required
- Strong knowledge of basic medical terminology preferred
- Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members)
- Full understanding of medical insurance procedures required
- Basic keyboarding minimum 35 WPM preferred
Certifications Required
- 1206d Oncology Specialty Clinic: BLS required within 6 months of hire
- HSC 19582 Beach Blvd MED ONC and 1000-70851 HB Oncology & Specialty Clinics: BLS required within 6 months of hire
- Irvine Periop: BLS required upon hire
- Operating Room: BLS required upon hire