Jobs · Customer Service · New York

Scheduling Specialist - Customer Service Representative

ZENNER & RITTER, INC · Lancaster, NY · 20 mo ago
Customer ServiceFull-time

About the role

Responsible for managing customer schedules and ensuring smooth operations.

Responsibilities

  • Manage customer scheduling and availability
  • Handle inquiries and resolve issues related to customer appointments
  • Ensure accurate and timely updates to customer records
  • Communicate effectively with customers and team members

Requirements

  • High school diploma or equivalent
  • Experience in customer service or scheduling preferred
  • Strong organizational skills and attention to detail
  • Ability to work flexible hours including evenings and weekends

Qualifications

  • Proficiency in Microsoft Office Suite
  • Basic computer literacy

Skills

  • Excellent communication skills
  • Customer service orientation
  • Time management and multitasking abilities

Benefits

  • Flexible schedule
  • Professional development opportunities
  • Health insurance options

Pay

  • $15.00 per hour

Schedule

  • Variable hours to accommodate customer needs

Contact

To apply, please fill out the form below or contact us at [contact information].

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