Scheduling Manager - Signing Bonus

Scheduling Manager

Job description

• Experience within the home care industry is preferred, but not required.
• The ideal candidate has previous experience scheduling, is comfortable answering and placing phone calls, and is proficient with a computer while also willing to learn the Agency's internal software.
• The candidate should also possess a friendly demeanor so they can effectively interact with agency clients and employees.

Benefits include competitive pay, PTO, Sick Leave, Health and Dental Insurance, Long-term Disability, and 401(k) with match. Signing bonus paid on first week's payroll.

Responsibilities

• Manage the care schedules for all agency clients and communicate schedule changes to clients in a timely manner
• Ensure all agency caregivers are working their desired schedules
• Answer inbound calls/emails and place outbound calls/emails to clients and employees
• Perform general office duties including but not limited to making photocopies, filing and shredding of documents, etc.
• Available to assist with in- and out-bound calls during non-office hours
• Maintains customer and employee confidence and protects operations by keeping internal information confidential
• Work Monday through Friday in our Lutherville-Timonium office - business hours are 8am to 5pm

Qualifications

• Experience with scheduling preferred
• Experience with administrative and clerical work
• Proficiency with a computer and in the Microsoft Office suite
• Strong phone and communication skills
• Strong ability to multi-task
• Friendly and upbeat demeanor