Jobs · Administrative · Wisconsin

Scheduling Manager - North Milwaukee, WI

Cornerstone Caregiving · Mequon, WI · 1 mo ago
On-siteAdministrative$40k/yrFull-time
We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have real content. From posting: - About the role: "What We Do:" and maybe "Job Description:"? The "What We Do:" describes company. Could be About the role. Also "Job Description:" gives description. So we can combine. - Responsibilities: list under "Job Responsibilities:" with bullet points. - Requirements: maybe "Education & Certifications:" includes education, certifications, drivers license, insurance. Also "Physical Requirements:" and "Work Environment:" maybe part of Requirements? But we have separate sections for Qualifications, Skills. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content accordingly. We have: - About the role: company description and job description summary. - Responsibilities: list of duties. - Requirements: maybe education & certifications, physical requirements, work environment? But we also have Qualifications and Skills separate. Qualifications: maybe education & certifications? Actually qualifications often include education, certifications, experience. Skills: preferred skills. Thus: - Qualifications: Education & Certifications (high school diploma, associates/bachelors, experience, drivers license, auto insurance). - Skills: Preferred Skills list. - Benefits: "Employee and Fringe Benefits: Access to company-sponsored benefits plan that includes coverage for health, dental, vision, life, and other insurance benefits PTO: Accrues at 1 day per month Growth Bonus WOTC Bonus Phone Stipend". Also maybe Travel? Travel is not benefit but maybe schedule? Travel: limited travel as needed for various sales, marketing, and client care service needs. Must have reliable transportation. That could be under Requirements? But we can include Travel under Benefits? Not exactly. The instruction: include a section ONLY when posting has real, specific content for it. Travel is mentioned but not a benefit; maybe we could put under Requirements? But we have no heading for Travel. Could incorporate into Responsibilities? Not appropriate. Could put under Requirements as "Travel: Limited travel as needed...". However we have no heading for Travel; we could include it in a paragraph under Requirements or Qualifications? Probably better to include under Requirements as a note. - Pay: Salary: $40,000. So we have Pay section. - Schedule: Not explicitly given. There's mention of on-call responsibilities, but no schedule details. So we should NOT create Schedule section because no specific content. Thus sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay. We must not repeat job title as heading. No Job ID etc. We need to use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve all substantive information; do not invent or summarize away detail. Remove boilerplate: EEO, disclaimer, etc. Also remove duplicated lines. Let's extract content. About the role: - "What We Do: Cornerstone Caregiving is a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting)." - "Job Description: As a Scheduling Manager, you will work directly with the Recruiting Manager and both roles will report to and assist the Operating Director. The Scheduling Manager’s primary focus will be to provide scheduling, administrative, and operating support for the office. The Scheduling Manager will also be responsible for sharing on-call responsibilities with the other managers." Combine into prose paragraphs. Responsibilities list: From "Job Responsibilities:" bullet points: - Caregiver Management: Responsible for managing caregivers, including hiring and terminating, as needed. - Scheduling: Responsible for managing client and caregiver schedules via company software, AxisCare. - General Office Support: Provide general operational and administrative support to the Operating Director. - In-home Assessments: Support the Operating Director with conducting intakes, and ensure client satisfaction. - Client Care: Ensure high-quality client service is provided from phone calls to in-home consultations to maximize client retention. - Compliance: Adhere to Cornerstone Caregiving's operating standards and state-specific compliance requirements. - On-Call: Responsible for periodically managing after hours calls received from clients, caregivers, and referral sources and addressing any urgent schedule changes. We need to keep each as list item. Qualifications (Education & Certifications): - "Education & Certifications: High school diploma or equivalent degree" - "Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience; and minimum of two years' experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting" - "Valid drivers license" - "Valid state required proof of auto insurance" We should keep as list. Skills (Preferred Skills): - Ability to work autonomously in a fast-paced environment - Comfortable working with technology - Experience with oversight of frontline employees - Experience with shift planning and employee scheduling - Strong interpersonal and communication skills - Proficient in Google Workspace (Gmail, Meet, Calendar, Docs, Sheets, etc.) Benefits: - "Employee and Fringe Benefits: Access to company-sponsored benefits plan that includes coverage for health, dental, vision, life, and other insurance benefits" - "PTO: Accrues at 1 day per month" - "Growth Bonus" - "WOTC Bonus" - "Phone Stipend" Also maybe Travel? Not benefit. We'll not include. Pay: - "Salary: $40,000" We should not include "Reporting To: Operating Director", "Status: Exempt", "Office Location: North Milwaukee, WI" maybe we could include as metadata in a short paragraph? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. So we could include location and reporting etc in a short paragraph under About the role maybe. But we already have About the role prose; we could add a sentence: "Located in North Milwaukee, WI, reporting to the Operating Director." That's minor metadata. We'll include. Also "Travel: Limited travel as needed for various sales, marketing, and client care service needs. Must have reliable transportation to meet the needs of position and scope of job responsibilities." This could be placed under Requirements or Qualifications? Might be under Requirements as a note. Since we have no specific heading for Travel, we could add a paragraph under Requirements (or Qualifications) about travel. But we already have Qualifications list; we could add a separate

    after list: "Travel: Limited travel as needed for various sales, marketing, and client care service needs. Must have reliable transportation." That preserves info. Similarly Physical Requirements and Work Environment: we have details. Should we include them? They are substantive. Could be part of Requirements or Qualifications? Probably Requirements. We'll add a

    after the list: "Physical Requirements: ..." and "Work Environment: ..." but we need to preserve all substantive info. Let's include them as paragraphs under Requirements. Thus Requirements section will contain: - Education & Certifications list - Physical Requirements paragraph - Work Environment paragraph - Travel paragraph (maybe) But we must not create a heading followed by filler. We have real content. Now we need to ensure we don't repeat content. Let's craft HTML. Structure:

    About the role

    Cornerstone Caregiving is a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). As a Scheduling Manager, you will work directly with the Recruiting Manager and both roles will report to and assist the Operating Director. The Scheduling Manager’s primary focus will be to provide scheduling, administrative, and operating support for the office. The Scheduling Manager will also be responsible for sharing on-call responsibilities with the other managers. Located in North Milwaukee, WI, reporting to the Operating Director.

    Responsibilities

    • Caregiver Management: Responsible for managing caregivers, including hiring and terminating, as needed.
    • Scheduling: Responsible for managing client and caregiver schedules via company software, AxisCare.
    • General Office Support: Provide general operational and administrative support to the Operating Director.
    • In-home Assessments: Support the Operating Director with conducting intakes, and ensure client satisfaction.
    • Client Care: Ensure high-quality client service is provided from phone calls to in-home consultations to maximize client retention.
    • Compliance: Adhere to Cornerstone Caregiving's operating standards and state-specific compliance requirements.
    • On-Call: Responsible for periodically managing after hours calls received from clients, caregivers, and referral sources and addressing any urgent schedule changes.

    Qualifications

    • High school diploma or equivalent degree
    • Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience; and minimum of two years' experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting
    • Valid drivers license
    • Valid state required proof of auto insurance

    Physical Requirements: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. This position may involve any or all of the following (not a complete list): sitting and standing for long periods of time; bending and stooping required; lifting up to 10 lbs. regularly and up to 50+ lbs. may be required; using a computer for extended periods: typing, staring at a bright monitor or TV screen; using fingers, wrists, and arms; stress on back may occur.

    Work Environment: Office Environment: High-paced office environment; continuous phone use/ringing; talking; various noise levels; interactions with employees, referral sources, and clients; possible exposure to prescription drugs, bodily fluids, small appliances for cooking, cooling, and heating foods or securely storing medications. Client's Environment: Unknown environments; bodily fluids, household and human germs; extreme cold or hot temperatures in or outside; light to heavy traffic; inclement weather; human body weights that vary based on client health and lifting as prescribed or needed per plan of care; 50+ lbs.

    Travel: Limited travel as needed for various sales, marketing, and client care service needs. Must have reliable transportation to meet the needs of position and scope of job responsibilities.

    Skills

    • Ability to work autonomously in a fast-paced environment
    • Comfortable working with technology
    • Experience with oversight of frontline employees
    • Experience with shift planning and employee scheduling
    • Strong interpersonal and communication skills
    • Proficient in Google Workspace (Gmail, Meet, Calendar, Docs, Sheets, etc.)

    Benefits

    • Access to company-sponsored benefits plan that includes coverage for health, dental, vision, life, and other insurance benefits
    • PTO: Accrues at 1 day per month
    • Growth Bonus
    • WOTC Bonus
    • Phone Stipend

    Pay

    Salary: $40,000

    We should not include Schedule section. Check for any duplicated lines: we have not included boilerplate. Check that we preserved all substantive info: company description, job description, responsibilities list

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