Scheduling & Customer Service Specialist
About the role
Join the Best in Pests 🐜 Scheduling Logistics & Customer Service Specialist At Orkin, we know the secret to success: great people with a customer service "FIRST" mindset. That’s why we’re looking for a Scheduling Logistics & Customer Service Specialist who thrives on organization, accuracy, and teamwork. This is more than a job—it’s a career with staying power . From award-winning training to growth opportunities, recession-resistant stability, and benefits that go beyond the basics, you’ll have everything you need to succeed.
Responsibilities
- Coordinate daily service routes to support timely, efficient customer service.
- Partner with service and call center teams to maintain smooth operations.
- Use data and technology to improve routing, productivity, and efficiency.
- Communicate across departments to resolve issues and adjust to changing schedules.
Skills
- Highly organized, accurate, and dependable.
- Strong problem-solving and communication skills.
- Comfortable working with processes, data, and changing priorities.
- Proficient with Excel and Microsoft Office and willing to learn new systems.
Pay
$22.00–$25.00 per hour
Benefits
- Medical, dental, vision, life insurance, and maternity benefits
- 401(k) with company match and employee stock purchase plan
- Paid holidays and time off
- Tuition reimbursement and dependent scholarships
- Employee discounts and community involvement opportunities
- Award-winning training—no industry experience required
About Orkin
Since 1901, Orkin has been a leader in pest management and offers the stability and career opportunities of Rollins, Inc. (NYSE: ROL). We invest in our people through training, development, teamwork, and opportunities for growth.
Qualifications
- Skilled at coordinating complex routing schedules under pressure.
- Relentless about meeting commitments and delivering great service.
- Collaborative, clear, and comfortable communicator across all levels of the business.
- Proficient in Excel and Microsoft Office; quick to learn new systems.
- Agile enough to adjust processes