Scheduler/Office Coordinator

About the role

Skillful Steps ABA is a growing, mission-driven ABA company dedicated to providing high-quality services to children and families. Our organization was founded by Board Certified Behavior Analysts (BCBAs) and built on a culture of support, collaboration, and meaningful impact. As we continue to grow, we are looking for a reliable and organized team member to help manage scheduling and support our office operations.

Responsibilities

• Cook up and manage daily schedules for Registered Behavior Technicians (RBTs) and Board Certified Behavior Analysts (BCBAs)
• Schedule and adjust client therapy sessions
• Communicate schedule changes with staff and families
• Ensure proper coverage when staff call out or schedules change
• Track staff availability and maintain scheduling records
• Aid with general office administration
• Maintain organized records and documentation
• Support the clinical and administrative team with operational tasks

Requirements

• Prior scheduling experience required (medical, healthcare, therapy, or service scheduling preferred)
• Strong organizational and time management skills
• Ability to manage multiple schedules and priorities simultaneously
• Excellent communication skills (phone, email, and internal team communication)
• Strong attention to detail
• Comfortable working in a fast-paced environment

Preferred Qualifications

• Experience in ABA, behavioral health, or healthcare scheduling
• Experience using CentralReach or similar scheduling software
• Administrative or office coordinator experience