Scheduler - Neurosurgery

About the role

The Scheduler is responsible for effectively and efficiently addressing the needs of both internal and external customers when scheduling patients by carefully collecting demographic, insurance, and procedure information.

Responsibilities

• Accurately schedule procedures
• Deliver complex clinical examination instructions
• Document patient response to clinical questions
• Keep the patient's physician and hospital offices current with information about their scheduled procedures
• Must be familiar with payer guidelines for balancing authorization requirements with scheduled appointment dates
• Perform general clerical support that includes answering telephones, data entry, communication, and other assigned duties
• Must be flexible and willing to rotate shifts periodically
• Must be able to travel within the BayCare Health System area using personal transportation

Requirements

• Required Education: High School or Equivalent
• Experience Required: 1 year customer service or 1 year healthcare

Benefits

• Health, Dental, Vision
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

Schedule

• Status: Full-time
• Shift Hours: 8:00 AM – 5:00 PM (May Vary)
• Shift Days: Monday thru Friday
• Location: St. Petersburg, FL - Neurosurgery