Scheduler II, Cardiothoracic Surgery

Job Description

The Scheduler II will join the Cardiothoracic Surgery Department at The Lahey Clinic. This role will be fully onsite in Burlington, MA.

Essential Responsibilities

• Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process.
• Notifies patients in-person and via mail of scheduled procedures.
• Ensures all communications are timely and provide complete details of procedure, location, and time and required.
• Provides patients with information pertaining to testing and surgery.
• Maintains multiple applications for scheduling of procedures & collection of patient data.
• Schedules location of procedure, medical staff & clinical resources.
• Completes accurate & timely journal entries.
• Collaborates with both internal & external partners to obtain resources.
• Maintains physician &/or surgeon's schedule.
• Registers patient & ensures demographic data is entered accurately.
• Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules.
• Acts as liaison to with internal departments and external resources and agencies.
• Collaborates to ensure all paperwork is complete and preauthorization has been obtained.
• Obtains and processes referrals for procedures.
• Oversees documenting of procedures and resources.
• Maintains and tracks service and procedure to ensure procedures and equipment usage are captured.
• Generates log for review and enters revisions.
• Collaborates to ensure all paperwork is complete and preauthorization has been obtained.
• Contracts with vendors to coordinate delivery of equipment.
• Coordinates delivery to patient's residence.
• Ensures resources for procedures are maintained and available for scheduled procedures.

Required Qualifications

• A high school diploma or GED.
• 3-5 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Pay Range

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Equal Opportunity Employer/Veterans/Disabled

Beth Israel Lahey Health is an equal opportunity employer. We believe that diversity, equity, and inclusion are essential to our mission to deliver world-class care. We welcome and encourage applications from individuals who reflect the diversity of our community.