Scheduler (30910)

Duties

• Schedule patients for office visit and procedure appointments.
• Aid with high call volume.
• Maintain physicians' schedules, scheduling office visits and procedures (via phone or face-to-face).
• Triage call messages for medical staff.
• View patient visit notes, identify problems & diagnoses, and physician orders.
• Absorb patient registration and financial transactions.
• Schedule radiology/lab services.
• Include recall scheduling.
• Absorb check-in and check-out of patients.
• Absorb collection of patient and insurance payments and reconciliation of charges daily.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned.

  Qualifications

  • Excellent written and verbal communication skills.
  • Excellent customer service skills are required.
  • Experience working in a medical office.
  • Ability to multi-task and work in a fast-paced environment.
  • Detail-oriented.
  • Basic understanding of healthcare plans.
  • Bilingual is a plus.

    Requirements

    • Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
    • Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

      Performance Requirements

      • Excellent communication skills, both written and verbal.
      • Proficient technical (computer) skills.
      • Ability to multi-task and prioritize.
      • Self-motivated with initiative.
      • Strong sense of ethics.

        Benefits

        • Equal Opportunity Employer.
        • Committed to creating an inclusive, welcoming, and equitable work environment.
        • Values and celebrates the diversity of our physicians, staff, and patients.
        • Service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

          Employment Requirements

          • All job offers are contingent on the successful completion of pre-employment criminal history check.
          • No phone calls or agencies, please.
          • EEO/AA-M/F/disabled/protected veteran.