Schedule Coordinator/ Dispatcher - GPS Field Tech Service Scheduler (Dalworthington Gardens)

Schedule Coordinator/Dispatcher

Responsibilities

• Work closely with field staff team via phone/email to provide support and ensure success.
• Perform daily data entry and upkeep of spreadsheets/databases to track field technician metrics.

Qualifications

• At least one year of experience with dispatching or scheduling is strongly preferred.
• Experience in customer service is strongly preferred.
• Some knowledge of GPS services helpful but not required.
• Mastery of basic Windows computing is mandatory.
• Proficiency in Microsoft Office products, particularly Outlook, is mandatory.
• Strong typing skills strongly recommended.
• Strong communication skills, both written and via phone are mandatory.
• Ability to be flexible within specific guidelines is important.
• Follow through and attention to detail are important.
• Ability to multi-task is important.
• Punctuality and attendance are critical!

Benefits

• Casual and comfortable working environment, include flex schedule.
• Competitive wages and benefits including medical, dental, vision, life, 401K, and holiday/vacation pay.

Job Type

Full-time

Required Education

High school or equivalent

Required Experience

• MS Office Skills
• Dispatching/Scheduling
• Customer Service