Scenic & Decor Operations Manager

Key Responsibilities

• Lead all day-to-day operations of the Scenic & Décor warehouse, including prep, fabrication, maintenance, inventory control, logistics, load-in/load-out, strike, and asset return.
• Develop, implement, and maintain Standard Operating Procedures (SOPs) that improve efficiency, consistency, and scalability.
• Evaluate workflows, identify operational bottlenecks, and implement continuous process improvements.
• Collaborate with other production departments to ensure seamless event execution.

Scenic, Décor & Inventory Management

• Oversee the complete lifecycle of scenic, décor, and soft goods assets, including procurement, fabrication, storage, maintenance, deployment, repair, and retirement.
• Maintain accurate inventory records and forecasting using inventory management systems.
• Monitor asset utilization and recommend purchases, repairs, or retirements to maximize return on investment.
• Manage relationships with vendors, fabricators, rental partners, and material suppliers.
• Cook up transportation logistics and ensure assets are event-ready.

Quality Assurance

• Establish and maintain quality standards for scenic fabrication, décor finishes, soft goods, and installations.
• Conduct inspections to verify assets meet company standards, design intent, and client expectations.
• Develop corrective action plans for damaged or non-conforming assets and identify opportunities for long-term quality improvements.

Financial Management

• Develop and manage departmental operating budgets for labor, materials, fabrication, rentals, and inventory.
• Monitor departmental expenses and identify opportunities to improve efficiency while maintaining quality.
• Aid in project estimating, budgeting, and post-event financial reconciliation.
• Evaluate capital expenditures and asset investments to support long-term operational goals.

Leadership & Team Development

• Recruit, train, mentor, and develop full-time staff, department leads, and freelance personnel.
• Schedule labor resources to support warehouse operations and event production requirements.
• Foster a collaborative, accountable, and safety-focused work environment.
• Support employee performance management, coaching, and professional development.

Performance Management

• Establish and monitor departmental Key Performance Indicators (KPIs), including:
• Inventory accuracy
• Asset utilization
• Prep accuracy
• Damage rates
• Labor efficiency
• Turnaround times
• On-time event readiness
• Use operational data to improve performance and drive continuous improvement initiatives.

Safety & Compliance

• Maintain compliance with OSHA regulations, fire codes, venue requirements, and company safety policies.
• Promote safe work practices throughout the warehouse, fabrication areas, and event sites.
• Participate in safety planning, job hazard analyses, incident investigations, and ongoing safety training.
• Ensure equipment inspections and facility standards are maintained.