Scanning Support Assistant

About the role

This is a service position that provides World Class Member experiences to both credit union members and co-workers at all branches. Services members promptly and professionally representing the credit union in a friendly, courteous, and professional manner. 28 hours per week.

Responsibilities

• Scan, edit and file electronically loan documents utilizing the scanning system after all information has been verified and corrected.
• Update scan list, purge file and then file back.
• Scan, edit and file electronically all other important documents received such as titles, collection and miscellaneous paperwork from other departments.
• Attend training sessions (CUPATS) and complete required training in a timely manner.
• Attend and participate in other group or company meetings as required.
• Maintain a clean and well organized work area as well as assist with the kitchen cleaning duties and contribute to the overall cleanliness of the HFCU properties.
• Perform miscellaneous requests and other duties as assigned.
• Respond to email and phone inquiries, file, fax and mail information.

Requirements

• Handle all information/documents in a confidential and secure manner.
• Be aware of surroundings when working with member files.
• Conscientious, comfortable with detail, and the ability to be multi-tasked to coordinate and prioritize the workday efficiently.
• Comfortable working under pressure, self-motivated and able to work in a team environment.
• Ability to work cooperatively with others to identify, recommend and implement opportunities for increased efficiency.

Qualifications

• A high school diploma or equivalent.
• Excellent attention to detail skills and excellent computer knowledge is required.
• Experience with scanning/electronic storage functions and equipment preferred.

Working conditions

• This position requires sitting for long periods of time and working primarily at a workstation or desk in an open office environment.
• Daily tasks include extensive use of a scanner and computer performing standard keyboard functions, requiring repeated motion, as well as use of the phone.
• Stretching breaks are recommended to avoid injury.
• Some light lifting and carrying of large paper files.
• Equipment is available and recommended for use of transporting large quantities of files to and from various locations.