Scanning & Receiving Specialist

About the Role

Coborn's is seeking an experienced and collaborative Scanning & Receiving Operations Manager to lead and strengthen our scanning and receiving programs across our retail locations. In this role, you'll serve as the organization's subject matter expert for scanning, receiving, inventory accuracy, pricing integrity, and related operational processes. You'll work closely with Store Operations, Merchandising, Information Technology, Asset Protection, Distribution, and store leadership to establish operational standards, monitor performance, improve processes, and ensure consistent execution across the organization.

Responsibilities

• Serve as the company's subject matter expert for scanning and receiving programs, processes, and systems.
• Develop, maintain, and continuously improve operational policies, procedures, standards, training, and best practices.
• Champion initiatives that strengthen scanning accuracy, pricing integrity, receiving execution, inventory accuracy, and operational consistency.
• Conduct store visits and operational audits to evaluate scanning and receiving processes, monitor compliance, and identify opportunities for improvement.
• Analyze operational performance, reporting, trends, and risks and recommend practical corrective actions and process improvements.
• Partner with operational leaders to develop action plans that strengthen execution, compliance, and accountability.
• Coach, train, mentor, and support Store Scanning Coordinators, Receiving Managers, store leaders, and other team members to strengthen operational knowledge and execution.
• Provide operational support during new initiatives, system enhancements, process changes, store challenges, and business transitions.
• Develop and deliver training related to operational programs, systems, processes, and best practices.
• Serve as a key liaison between our retail locations and Support Center teams, helping ensure business needs, priorities, and expectations are clearly communicated and understood.
• Partner with Merchandising, Store Operations, Information Technology, Distribution, Asset Protection, and other teams to troubleshoot issues and improve business processes.
• Support the testing, implementation, maintenance, and enhancement of scanning, receiving, inventory, and related operational systems.
• Identify root causes of operational challenges and recommend sustainable solutions that improve accuracy, efficiency, and execution.
• Support operational reporting and system utilization while identifying opportunities to improve data accuracy, compliance, and performance.

Qualifications

• Bachelor's degree in Business, Retail Management, Supply Chain, or a related field preferred.
• An equivalent combination of education and relevant experience will also be considered.
• Five (5) or more years of progressive retail operations experience with demonstrated expertise in scanning, receiving, inventory processes, or store operations.
• Experience auditing operational processes, evaluating performance, and identifying opportunities for improvement.
• Experience coaching, training, mentoring, or supporting operational teams and leaders.
• Experience implementing process improvements and supporting operational initiatives.
• Experience partnering with cross-functional teams to support business systems and operational initiatives preferred.

Skills

• Advanced working knowledge of Microsoft Office Suite, including Microsoft Access, and email systems.
• Experience working with inventory management, replenishment, receiving, or enterprise operational systems.
• Experience with reporting tools or dashboards preferred.
• Experience with business intelligence tools, such as Power BI, preferred.
• Familiarity with labor, forecasting, or other retail operational systems preferred.

Travel & Licensure

• Ability to travel locally and regionally up to 60% to support business needs, including occasional overnight and multi-night travel.
• Possess a current state driver's license and valid insurance with the ability to travel to business locations as needed.
• Professional certifications in retail operations, inventory management, supply chain, or business systems are preferred but not required.

Benefits

• 10% employee discount on grocery items, with additional franchise-specific discounts available at company-owned locations.
• Get Paid Daily with DailyPay.
• Paid Time Off (PTO/Vacation) and Paid Floating Holidays.
• Sunday Premium Pay – an extra $1 per hour for hours worked on Sundays.
• Paid Military Leave.
• Employee recognition programs with monetary rewards.
• Employee Health & Wellness Programs, Challenges, and Resources.
• Employee Assistance Program (EAP).
• Access to a national discount marketplace.
• Tools, resources, and opportunities for career growth and development.
• 401(k) plan options with company match.
• Participation in our Employee Stock Ownership Program (ESOP).
• Education benefits including tuition discount and scholarship programs.
• Additional Voluntary Benefits – such as vision, accident, and critical illness insurances.

Pay

USD $63,000.00 - USD $99,000.00 /Yr.

We believe that building a team of people with different backgrounds, beliefs, experiences, and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans, and individuals with disabilities are encouraged to apply.