Scanning and Indexing Specialist

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

About the role

This is a full-time, onsite career opportunity based out of our Downtown Lebanon location in Lebanon, PA. The role performs multiple tasks necessary for the preparation, scanning, indexing, and retention of Commercial, Consumer, and Residential Mortgage loan documentation. It provides widespread, efficient access to loan documentation in the Enterprise Content Management System through accurate indexing and document type assignment, ensuring easy image retrieval. Indexing is completed within accepted time standards.

Responsibilities

• Carry out the loan scanning process by receiving, identifying, and separating loan documents for scanning.
• Scan all prepared loan documents using specialized high-speed scanners and document capture software.
• Ensure image quality by conducting thorough quality reviews of all loan document images before indexing.
• Support Records Management Retention guidelines by identifying and acting on the retention requirements of each loan document, securely archiving required documents, and arranging for the timely destruction of non-retained documents.
• Maintain an orderly file room, ensuring all loan files are secured in accordance with specified Service Level Agreements.
• Ensure file integrity by adding retainable loan documents to the customer file throughout the life of the loan, retrieving paid out, charged off, and requested loan files, and distributing them to appropriate parties.
• Arrange for secure shipping of loan documents and files to requestors and maintain a check-in/check-out system to track file locations.
• Respond to loan file and document scanning requests within departmental guidelines.
• Maintain a working knowledge of scanner settings and functions, conduct regular cleaning and maintenance on all scanning equipment, and troubleshoot basic scanner problems.
• Maintain a working knowledge of document capture software.
• Use alternate means of electronic document ingestion when original documentation is provided in an electronic format.
• Process requests for official checks from Loan Operations employees on a daily basis and keep accurate records regarding production, inventory, and distribution of checks.
• Perform other job duties as assigned by the manager.

Requirements

• High School Diploma or equivalent (Required).
• 6 to 12 months of PC and keyboard experience; familiarity with Microsoft Word and Excel (Required).

Pay

The hourly rate for this position is $16.75 - $22.40.

Benefits

As part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify, including:

• Medical plans with prescription drug coverage.
• Flexible spending account or health savings account, depending on the medical plan chosen.
• Dental and vision insurance.
• Life insurance.
• 401(k) program with employer match and Employee Stock Purchase Plan.
• Paid time off programs, including holiday pay and paid volunteer time.
• Disability insurance coverage and maternity and parental leave.
• Adoption assistance.
• Educational assistance.
• Robust wellness program with financial incentives.