Scale Operator

About the role

The Scale Operator is responsible for accurately and efficiently monitoring and recording waste volumes entering the post collection site, as well as collecting appropriate usage fees from customers.

Responsibilities

• Determine content of material entering facility to properly bill the customer.
• Accept or reject waste load based on content; suggest alternatives based on special waste, type of waste and/or local market training.
• Receive payment from customers; provide receipt to customers.
• Balance the daily receipts to ensure accurate recordkeeping and appropriate billing; deposit daily receipts into the safe depository.
• Document the waste entering the facility, utilizing truck scales and computer systems; track total amount of waste entering the facility.
• Notify operations of special waste or other incoming special loads; direct or dispatch as necessary; process required paperwork and perform other required duties, as necessary to process special loads.
• Answer the telephone and provide general information to callers.
• Maintain the cleanliness of the work area.
• Follow and comply with all safety policies.
• Additional duties as assigned.

Qualifications

• Experience in a previous position that required handling cash and balancing cash and/or receipts.
• Experience with computers and various software programs.
• Experience in customer service (preferred).
• Proficiency with Microsoft Office.
• Experience in the solid waste industry (preferred).
• Strong organizational skills and ability to work in a high‑volume, fast‑paced environment.
• Ability to work effectively and efficiently within a team environment.
• Ability to complete projects and assignments with minimal direction from leadership.
• Specialized knowledge required – including any required certificates, licenses, and registrations.

Physical Demands

Light lifting (20‑25 pounds) in an office environment.

Work Environment

Standard office setting with typical office equipment; work is usually performed in an office free from disagreeable elements. Travel may be required as needed for the position. Additional related duties may be required.