SCADA Support Engineer

Position Responsibilities and Duties

• Technical lead for SCADA troubleshooting and diagnostics including but not limited to; plant controls, data acquisition, field level devices, and network related issues.
• Support DAS (data acquisition system) installations and retrofits on existing PV systems on an as needed basis.
• Document existing equipment and functionality as it relates to the PV plant communications network and DAS systems.
• Utilize software based diagnostic tools to aid in troubleshooting of complex plant SCADA systems.
• Maintain point of contact to SOLV Energy O&M team for SCADA technical support requests.
• Identify appropriate escalation path for problems that require SCADA engineering support.
• Cook up with customers, vendors, and field technicians for on-site and/or remote troubleshooting and diagnostics.
• Maintain support records and maintenance activity for SCADA devices deployed in the field.
• Contribute to the design and requirements for SCADA solutions by providing voice of customer feedback.
• Develop and maintain support knowledge base for SCADA related troubleshooting and diagnostics.
• Deliver service and support to end-users using a variety of third-party software monitoring applications.
• Identify and learn appropriate software and hardware used and supported by the organization.

Minimum Skills or Experience Requirements

• Technical or engineering degree in a related field, or verifiable applicable field experience.
• General knowledge of SCADA system design, setup, commissioning and support.
• Understanding of PV Solar Plant AC and DC electrical design and operation fundamentals.
• Experience with basic PV solar monitoring functions and designs.
• Experience in a customer support role with direct customer interaction.
• Customer escalation and conflict resolution skills desirable.
• Knowledge of Serial RS-232 / RS-485, and Ethernet TCP/IP networking a plus.
• Excellent communications skills.
• Ability to perform scheduled maintenance and respond to system outages during off-hours.
• Understanding of industrial automation protocols (Modbus RTU/TCP, DNP3, OPC UA and DA).
• Understanding diagrams and schematics including but not limited to, power system, networking and control, electrical, mechanical and civil layouts.
• Understanding of power plant operating procedures.
• Ability to work with sub-contractors and field personnel.

Benefits

• Medical, dental, vision, basic life and disability insurance.
• Enrollment in our company’s 401(k) plan.
• Vacation, sick and holiday pay.

Pay

Salary Range: $86,256.00 - $107,820.00

Pay Rate Type: Salary