SCA Telecommunications Mechanic I

About the role

Bowhead seeks an entry-level Telecommunications Mechanic I to provide installation and maintenance support for the Base Telecommunications System (BTS) at Travis AFB. The TM I works under supervision of senior technicians and project leadership to perform routine service orders, assist with cable installation and repair, and support mission-critical communications systems.

Responsibilities

• Assisted Installation & Repair - Support senior technicians with pulling, terminating, and labeling copper and fiber cabling; installing jacks, patch panels, and raceways; and assisting with equipment relocations.
• Routine Service Orders - Execute basic move/add/change tasks (MACs), such as connecting end-user phones, verifying dial tone, and documenting completed work orders in accordance with PWS service timelines.
• Preventive Maintenance - Assist with inspections, cleaning, and simple adjustments on telecommunications systems under supervision to maintain service availability.
• Troubleshooting Support - Provide first-level support in fault isolation using basic test sets (e.g., butt sets, tone and probe kits, handheld continuity testers), escalating unresolved issues to senior staff.
• Safety & Compliance - Follow OSHA, NEC, and TIA/EIA standards in all work activities, including confined space, ladder use, and personal protective equipment (PPE) requirements.
• Database & Records Entry - Assist in updating plant records, service orders, and labeling systems in CAIRS/TMS or CVC as directed by senior technicians.
• Customer Service - Provide courteous and professional support to base personnel requesting installations or service changes, ensuring all work areas are clean and restored after completion.
• Other duties as assigned.

Requirements

• Education: High school diploma or equivalent. Vocational training, technical school, or military training in telecommunications, electronics, or IT systems preferred. Minimum 0-2 years of telecommunications or related low-voltage installation experience. Preferred 2+ years of hands-on work in a structured cabling, telecom, or DoD communications support environment.
• Skills or Certifications: Mandatory (per PWS): Proficiency in reading, writing, and speaking English. Ability to safely use hand and power tools to support telecom installations. Willingness and ability to work in confined spaces, manholes, and outdoor environments under supervision. Recommended: OSHA 10-hour Safety certification, BICSI Installer I (Copper/Fiber) or equivalent industry training, familiarity with basic test equipment (butt sets, Fluke meters, OTDR exposure a plus), intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint, strong interpersonal skills and good judgment with the ability to work alone or as part of a team.

Qualifications

• Physical Demands: Must be able to lift up to 50 pounds, stand and walk for prolonged amounts of time, twist, bend and squat periodically.

Benefits

This position offers an opportunity to grow in the telecommunications field while supporting a high-visibility DoD contract. No security clearance requirements at this time, but candidates must be able to successfully pass a background check due to the location of this work, US Citizenship is required.