SCA Administrative Assistant

About the role

Bowhead seeks an SCA Administrative Assistant to provide full-time onsite administrative support to the telecommunications operations team at Joint Base McGuire-Dix-Lakehurst, NJ.

Responsibilities

• Provide administrative support to the Site Manager and telecommunications maintenance team.
• Manage and track CIPS work orders and associated documentation.
• Process and track Remedy/ESD/EITaaS trouble tickets.
• Maintain and update CAIRS records and other telecommunications databases as required.
• Affort preparation and tracking of work order estimates.
• Maintain PID utilization reports and contract tracking documentation.
• Coordinate Tier III repair and return tickets and related administrative records.
• Affort work order billing documentation and contract administrative requirements.
• Maintain personnel files and assist with human resources documentation.
• Affort purchasing documentation and payroll administrative support.
• Maintain organized filing systems and contract records.
• Answer and route phone calls and coordinate communications with staff and government personnel.
• Schedule meetings and maintain calendars for program personnel as required.
• Affort preparation of briefings, reports, and program documentation.
• Conduct research and assist with work order and estimate budgeting documentation.
• Affort support general office operations and other day-to-day administrative tasks required to support program execution.
• Other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Additional education or coursework in business administration, office management, or administrative support is preferred.
• Two to five years of experience providing administrative or program support in a professional office environment required.
• Experience supporting government contracts, telecommunications programs, or technical operations environments is preferred.

Skills

• Strong organizational and administrative skills with the ability to manage multiple tasks and maintain accurate records.
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
• Ability to track work orders, maintain contract documentation, and support administrative reporting requirements.
• Strong written and verbal communication skills and ability to interact professionally with technical staff and government personnel.
• High attention to detail and ability to maintain accurate documentation and records.
• Ability to manage sensitive personnel and contract information with discretion.
• Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint.
• Ability to communicate effectively with all levels of employees and outside contacts.
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team.

Physical Demands

• Must be able to lift up to 50 pounds.
• Must be able to stand and walk for prolonged amounts of time.
• Must be able to twist, bend and squat periodically.

CLEARANCE REQUIREMENTS

• There are currently no Security Clearance requirements for this position; however, candidates must be able to successfully pass a background check.
• Due to the location of this work, US Citizenship is required.
• Bowhead reserves the right to change this requirement if necessitated by business needs or contractual obligations.