Jobs · Customer Service · Virginia

SC Security Specialist

Lowe's Companies, Inc. · Richmond, VA · 3 days ago
Customer Service$16.42–$27.42/hrFull-time

About the role

Provide a visible and proactive physical security and safety presence throughout the assigned supply chain location to ensure Lowe’s Safe environment.

Responsibilities

  • Validate physical security of the building, per company policy/procedure, throughout the day (Gates, Doors, Access Control, Perimeter)
  • Engage with over-the-road and dedicated fleet drivers including inbound & outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT)
  • Perform regular safety and physical security audits to ensure proper execution using hand-held mobile devices
  • Conduct regular patrols of the interior and exterior premises to identify potential security concerns both on foot and by using a company-owned vehicle
  • De-escalate situations involving associates, visitors, and contractors, using professional techniques
  • Respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms
  • Collaborate with Supply Chain leadership and associates to enforce policies and procedures
  • Report any suspicious behavior, safety hazards, or security breaches to the appropriate Leadership
  • Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken
  • Utilize CCTV system to monitor physical security and detect unauthorized activities
  • Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes
  • Maintain all required certifications and licenses as required by Lowe’s
  • Participates in court hearings, if applicable
  • Updates case files and maintains relationships with local Law Enforcement

Requirements

  • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
  • 1 Year Retail, security, first-responder, or military experience (or related field)
  • 1 Year Big-box retail, security, or military experience
  • Driver’s License
  • Security License

Preferred Qualifications

  • Associate degree in Criminal Justice, Safety, or related security field
  • 1 Year Experience with detailed incident report-writing
  • 1 Year Experience conducting quality reviews/audits
  • 1 Year Experience in using physical security systems (CCTV, EAS, etc.)
  • First-Aid Certification
  • De-Escalation/Crisis Intervention

Benefits

For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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