Jobs · Customer Service · Illinois

SC Security Specialist

Lowe's Companies, Inc. · Edwardsville, IL · 1 mo ago
Customer Service$16.42–$27.42/hrFull-time

Key Responsibilities

  • Provide a visible and proactive physical security and safety presence throughout the assigned supply chain location to ensure Lowe's Safe environment.
  • Validate physical security of the building per company policy/procedure throughout the day (Gates, Doors, Access Control, Perimeter).
  • Engage with over-the-road and dedicated fleet drivers including inbound & outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT).
  • Perform regular safety and physical security audits to ensure proper execution using hand-held mobile devices.
  • Conduct regular patrols of the interior and exterior premises to identify potential security concerns both on foot and by using a company-owned vehicle.
  • De-escalate situations involving associates, visitors, and contractors using professional techniques.
  • Respond promptly and appropriately to incidents, accidents, and emergencies such as medical situations or fire alarms.
  • Collaborate with Supply Chain leadership and associates to enforce policies and procedures.
  • Report any suspicious behavior, safety hazards, or security breaches to the appropriate Leadership.
  • Utilize case management system to complete detailed incident reports including accurate descriptions of events, individuals involved, and actions taken.
  • Utilize CCTV system to monitor physical security and detect unauthorized activities.
  • Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.
  • Maintain all required certifications and licenses as required by Lowe's.
  • Participate in court hearings if applicable.
  • Update case files and maintains relationships with local Law Enforcement.

Required Qualifications

  • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable.
  • 1 Year Retail, security, first-responder, or military experience (or related field).
  • 1 Year Big-box retail, security, or military experience.
  • Driver's License.
  • Security License.

Preferred Qualifications

  • Associate degree in Criminal Justice, Safety, or related security field.
  • 1 Year Experience with detailed incident report-writing.
  • 1 Year Experience conducting quality reviews/audits.
  • 1 Year Experience in using physical security systems (CCTV, EAS, etc.).
  • First-Aid Certification.
  • De-Escalation/Crisis Intervention.

Pay

$16.42 - $27.42 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Benefits

For eligible full-time and part-time associates, benefits include health, vision, and dental insurance; life and disability insurance; paid time off (vacation, holidays, sick, and volunteer time); flexible spending and health savings accounts; 401(k) retirement account with company match; Employee Assistance Program with concierge, work/life services, and no-cost counseling; education support programs (tuition assistance and trade skills scholarships); business travel accident insurance; maternity and parental leave; adoption assistance; Lowe's Associate Discount and broad discount platform. Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards. For information regarding benefit programs and eligibility, visit https://talent.lowes.com/us/en/benefits.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches, and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts, and providing disaster relief to communities in need. For more information, visit Lowes.com.

This response is AI-generated, for reference only.

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