SC Operations Specialist Embroidery Full Time 2nd Shift

About the role

The supply chain team at Staples is dedicated to meeting customer needs efficiently and effectively. Our dynamic employees work alongside innovative technology to deliver state-of-the-art products, services, and expertise.

Responsibilities

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Communicate information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Audit activity to ensure compliance with systems and SOPS.
• Cook up and communicate any major changes or enhancements to the systems.
• Work closely with clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Support and backup for operations specialist role in other departments as needed.
• Support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

Qualifications

• Basic Qualifications: 1+ years of basic Microsoft Excel computer skills, 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan, Certification in Material Handling equipment or willingness to learn.
• PREFERRED Qualifications: Microsoft Access experience preferred, Knowledge of MS Teams environment preferred including Power BI.

What We Offer

• Competitive Pay
• Inclusive culture with associate-led Business Resource Groups
• Staples offers both Full-Time and Part-Time benefits.
• Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.