SC Operations Specialist Break Pack Full Time 2nd Shift

About the role

Join our world-class Supply Chain Team and deliver essential products to our customers.

When you join the team at Staples, you’ll be surrounded by a team who is looking to make an impact on our customers, our community, and each other. In return, we give you the tools and business resources you need to find success with us. You’ll have the opportunity to receive overtime pay and grow your career, all while surrounded by a great team. Safety is our highest priority so we will make sure you are looked after and have safety training.

Total Rewards

• Competitive pay with weekly paychecks
• Paid Time Off: 112 hours plus 7 major holidays and 1 floating holiday
• 401(k) Matching: Company match 401(k) plan
• Discounts: Online and retail discounts
• Safety: Safety is our utmost priority
• Wellness Programs: Physical and mental wellness programs

What you’ll be doing:

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Avoidance of repetitive tasks, such as running reports and assisting with workflow management.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Cooking up major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

Qualifications:

• Basic Qualifications: 1+ years of basic Microsoft Excel computer skills, 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan, Certification in Material Handling equipment or willingness to learn.
• Preferred Qualifications: Microsoft Access experience preferred, Knowledge of MS Teams environment preferred including Power BI.