SC Asset Protection Security Supervisor

About the role

Partner with Supply Chain leadership to provide a visible and proactive physical security and safety presence throughout the assigned supply chain location, ensuring a Lowe’s Safe environment. Supervise SC Security Officer expectations, including training, attendance, scheduling, performance, and management of all security equipment (CCTV, alarm monitoring, etc.). Ensure all scheduled SC Security Officer posts are properly staffed and support the Asset & Protection & Safety Manager.

Responsibilities

• Validate physical security of the building (gates, doors, perimeter) per company policy/procedure throughout the day.
• Engage with over-the-road and dedicated fleet drivers, including inbound & outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT).
• Validate regular safety and physical security audits conducted by SC Security Officers using hand-held mobile devices.
• Conduct regular patrols of interior and exterior premises to identify potential security concerns (on foot and via company-owned vehicle).
• De-escalate situations involving associates, visitors, and contractors using professional techniques.
• Respond promptly to incidents, accidents, and emergencies (e.g., medical situations, fire alarms).
• Collaborate with Supply Chain leadership and associates to enforce policies and procedures.
• Report suspicious behavior, safety hazards, or security breaches to appropriate leadership.
• Utilize a case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken.
• Monitor physical security and detect unauthorized activities using CCTV.
• Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.
• Maintain all required certifications and licenses as mandated by Lowe’s.
• Participate in court hearings, if applicable, and update case files while maintaining relationships with local law enforcement.
• Maintain State Guard Licensing requirements for the Security Team (if required).

Requirements

• High School diploma or GED.
• 5–7 years of experience in retail, security, first-responder, or military roles (or related field).
• 1–2 years of experience in big-box retail, security, or military environments.
• 1–2 years of experience with detailed incident report-writing.
• 1–2 years of experience conducting quality reviews/audits.
• Valid Driver’s License.
• Security License.

Preferred Qualifications

• Associate’s Degree in Criminal Justice, Safety, or a related security field.
• 1–2 years of experience using physical security systems (CCTV, EAS, etc.).
• First-Aid Certification.
• De-Escalation/Crisis Intervention training.

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions weekly, with total fiscal year 2025 sales exceeding $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports communities through programs focused on safe, affordable housing, community space improvement, skilled trade development, and disaster relief.

Pay

Pay Range: $52,700.00 – $88,100.00 annually. Starting rate may vary based on factors including position, location, education, training, and experience.

Benefits

For information regarding benefit programs and eligibility, visit Lowe’s Benefits.