Sbarro - Shift Supervisor

What We Offer

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• 401K with Company Match
• Team Member Discounts
• Flexible Scheduling
• Tuition Reimbursement
• Employee Assistance Program
• Additional benefits for FT team members

Responsibilities

• Greet all guests in a friendly manner to make them feel welcomed and appreciated.
• Effectively operate the register, processing transactions in an efficient and friendly manner to minimize guest wait time.
• Maintain the overall appearance and cleanliness of the location (inside and out) ensuring that stock levels are appropriate, that the product is fresh and the food service area is spotless.
• Aid in food service operations including food preparation and food safety, executing Company processes and programs to provide a consistent guest experience.
• In Store Manager’s absence, complete Manager’s reports, product ordering and banking as needed.
• Lead by example in execution of Company values, programs, processes and policies.
• Coach team to achieve desired service time, quality and accuracy standards, supervising and coordinating work of co-workers in a fair and consistent manner.
• Provide training, feedback, coaching and direction to fellow team members, assuming role of Shift lead in Restaurant General Manager or Assistant Manager’s absence.
• Make safety a priority within the store for guests and team members.
• Perform other duties as assigned at the discretion of the Restaurant General Manager.

Requirements

• Minimum Education: N/A
• Preferred Education: High School or GED
• Minimum Experience: N/A
• Preferred Experience: 1 year restaurant experience
• Preferred Licenses/Certifications and Skills: ServSafe / Food Safety certification a plus but not mandatory, Valid Driver’s license – subject to certain municipal jurisdictions that require a Food Handlers Certification for all employees who work in food service.
• Soft Skills: Comfortable talking and interacting with guests and team members, High energy, Ability to move from one activity to another quickly, Team oriented; willing to give extra effort to help others, Computer skills are helpful

Scheduling

• This position is a part time and full-time and involves working a variety of hours, day and night, as Kwik Shop locations can be open 24 hours depending on the location.
• Weekend & Holiday hours are required.

Hours & Conditions

• Part-time (up to 29 hours)
• Full-time (30-40 hours)

Travel

• 5% - will be required to deliver deposits to the bank.

Physical Requirements

• Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds.
• Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures).

Other

• Specialized attire required in food establishments.
• Slip resistant footwear is required, as well as attire specifically required by brand standards and franchise agreements.