SBA Eligibility Review Officer III

About the Role

The SBA Eligibility Review Officer III reviews SBA and USDA guaranteed business loans to determine proper structure and ensure compliance with SBA and USDA eligibility requirements.

Responsibilities

• Serves as the subject matter expert in SBA servicing procedures and consults on government guaranteed loan programs for sales, underwriting, and closing colleagues.
• Maintains an individual pipeline of work, handling loans of advanced complexity with customer exposure up to $5 million.
• Assesses eligibility of borrowers, co-borrowers, and guarantors to ensure the SBA guarantee can be enforced if needed.
• Interacts with internal SBA Sales and Operations teams to facilitate understanding of SBA and USDA loan programs, gather eligibility information, and communicate decisions.
• Reviews use of proceeds, orders SBA numbers, prepares SBA Loan Authorization and other forms, ensuring compliance with SBA/USDA requirements.
• Evaluates franchise agreements, purchase agreements, bank notes, and business plans to confirm terms and conditions of SBA credit approval are met.
• Researches and resolves complex servicing questions from the SBA and internal personnel to maintain the guaranty.
• Advises Financial Recovery Group (FRG) colleagues on working out, liquidating, and litigating SBA loans, and submits final wrap-up reports to the SBA.
• Serves as the main point of contact for commercial loan servicing colleagues to ensure proper accounting and reporting of SBA loans (1502 Report).
• Assists with training and mentoring new hires and supports the SBA ERO I and II job families.
• Performs additional tasks to support the line of business and job family as needed.

Requirements

• Bachelor’s Degree and 5 years of HNB SBA/USDA lending or due diligence experience, or a minimum of 7 years of direct SBA/USDA lending or due diligence experience.

Preferred Qualifications

• Bachelor’s Degree in Finance, Accounting, Business, or Economics.
• Knowledge of SBA Standard Operating Procedures (SOP).
• Ability to document and communicate eligibility conditions clearly in accordance with SBA SOPs.
• Experience working in a fast-paced production environment.
• Strong organizational skills, attention to detail, and multitasking ability.
• Confidence, assertiveness, professionalism, and ability to interact with all organizational levels.
• Knowledge of SBA/USDA loan programs.
• TSoft and SBA Etran experience.
• Proficiency in Excel, Word, Outlook, AFS, and Velocity.
• Excellent verbal and written communication skills for internal and external customer service.
• Strong analytical skills and ability to document transaction risks and mitigants concisely.

Schedule

Exempt status: Yes (not eligible for overtime pay).

Workplace Type: Office. Certain positions may be eligible for a flexible work arrangement, combining in-office and remote work.

Pay

Compensation Range: $77,000 - $154,000 annual salary. Actual compensation varies based on location, experience, and education. Eligible for an applicable incentive compensation plan.

Benefits

• Health insurance coverage.
• Wellness program.
• Life and disability insurance.
• Retirement savings plan.
• Paid leave programs, holidays, and paid time off (PTO).