SB Banker II - Calverton, MD

About the role

The Small Business Banker II role is located in Calverton, Maryland, United States of America. This position is part of the Personal & Commercial Banking line of business.

Responsibilities

• Proactively deepens relationships with existing Small Business customers within a specified territory.
• Ensures equal access to banking products and services across all communities, including businesses in low-to-moderate income areas and minority communities.
• Initiates contact with all new Small Business customers by conducting a customer assessment within 30 days of them joining the bank.
• Assigns customers to the proper TD Relationship Manager (RMLM, SB Specialist, Store Manager) based on the results of the customer assessment.
• Manages larger and more complex territory.
• Actively calls all New Small Business customers that have opened accounts in partner stores and completes a customer assessment.
• Actively calls SB customers assigned and meets with them as necessary to deepen relationship, manage customer service issues, and identify product needs.
• Actively generates sales and referrals to all business partners in the bank to help meet the comprehensive financial needs of Small Businesses, including: RMLM, Merchant, Commercial, Treasury Management, Credit Card, Retail (B@W, Money Out, Money In), Wealth.
• Assigns SB Customers to proper TD Relationship Manager based on customer parameters.
• Directly manages group of Stores loan portfolio within Front End Fulfillment process, responsible for the origination, structuring and closing of all non RMLM Small Business loan requests.
• Develops Small Business product expertise to properly vet potential product fits for our customer base.
• Works with the Stores and Commercial Bank to ensure superior Customer service as measured by CWI.
• Manages Portfolio of all loans in Front End Fulfillment process including relationship checkups and the renewal process.
• Contributes toward the achievement of Small Business Banking sales and business development objectives by meeting or exceeding individual sales goals.
• Possesses comprehensive knowledge of the local market, competitive offers, and economic trends.
• Works closely with the Small Business Credit Center and SBB product groups to ensure satisfactory customer response times for new credit applications.
• Reviews all reports, including, but not limited to pipelines, dashboards, etc. to ensure accurate and complete reporting, evaluating performance weekly.

Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

Qualifications

• Bachelor's Degree or equivalent experience
• 7+ Years of related experience
• Four years of calling and lending or credit support related experience at the Small Business level
• Demonstrated ability to achieve and exceed marketing goals
• Proven ability to understand and analyze personal and business financial statements

Skills

• Comprehensive knowledge of the local market, competitive offers, and economic trends
• Ability to initiate contact with new Small Business customers and conduct customer assessments
• Strong communication and relationship-building skills
• Ability to generate sales and referrals to various business partners
• Proficiency in managing and closing loan requests
• Knowledge of Small Business Banking products and services
• Ability to manage and maintain loan portfolios
• Strong analytical and problem-solving skills
• Ability to meet or exceed sales goals
• Ability to work independently and as part of a team

Benefits

TD offers a comprehensive benefits package that includes:

• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition

Pay

$32.00 - $47.75 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Schedule

Hours 40