Satellite Network Engineer

About the Role

ORBCOMM is seeking a Satellite Network Engineer to join our Network Control Center (NCC) team in Sterling, Virginia. In this full-time, on-site position, you will monitor the operational health of our LEO satellite fleet and next-generation IoT services, ensuring reliable operation for customers worldwide. This role involves collaboration with Satellite Engineering and Network Operations teams, exposure to advanced satellite technologies, and a regular shift schedule, including overnight and weekend rotations.

Responsibilities

• Monitor the operational status and health of ORBCOMM’s LEO satellite fleet during assigned shifts.
• Detect and respond to Tier 1 operational anomalies and events.
• Perform routine operational verification checks to confirm nominal system performance.
• Escalate anomalous conditions to the Satellite Engineering team for investigation and resolution.
• Monitor next-generation IoT service performance using tools such as Grafana, DataDog, and Nagios.
• Track service availability and identify performance degradation in real time.
• Coordinate with operations personnel to support timely issue identification and response.
• Perform basic network testing and troubleshooting across network devices and connectivity paths.
• Assist in resolving connectivity issues involving serial server appliances, switches, routers, and related infrastructure.
• Collaborate with cross-functional teams to support operational continuity and service reliability.
• Partner with Network Control Center colleagues and Satellite Engineering teams to facilitate effective shift handoffs.
• Maintain accurate operational records and escalation documentation.
• Prepare clear and structured shift summary reports detailing system status, events, and actions taken.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or another technical discipline, or equivalent experience.
• 1–3 years of experience in network operations, systems monitoring, satellite operations, telecommunications, or a related technical field.
• Ability to work overnight shifts, weekends, and rotating schedules.
• General knowledge of serial server appliances, switches, routers, and network connectivity troubleshooting.
• Strong attention to detail and ability to monitor systems effectively in a mission-critical environment.
• Strong written communication skills with the ability to document operational activities, incidents, and escalations clearly.

Preferred Skills

• Familiarity with satellite system concepts such as LEO architectures, ground segment operations, or communications links.
• Experience using or customizing monitoring dashboards in Grafana.
• Experience writing and executing PostgreSQL queries.
• Basic scripting knowledge in Python or TCL.
• Leverage AI-enabled tools and automation to support daily tasks and productivity.
• Commitment to continuous learning in digital and AI literacy.

Benefits

ORBCOMM offers a competitive benefits package, including health and wellness coverage, paid time off, retirement or savings programs, flexible work arrangements, insurance coverage, lifestyle perks, and access to employee discounts. The anticipated starting salary range for this position is $75,000 – $85,000 USD, with actual compensation depending on factors such as location, technical experience, skills, and certifications.

About Us

ORBCOMM is a pioneer in IoT technology, driving innovation and empowering clients to make data-driven decisions. With over 30 years of experience, we enable the management of millions of assets worldwide across sectors like transportation, heavy industries, satellite, and maritime. Join us in transforming industries and unlocking the potential of data to drive meaningful change.