SAP Warehouse Management Support Analyst

About the role

The SAP Warehouse Management Support Analyst operates across both operational support and project environments within the Super User Network (SUN). This role serves as a key liaison between business users and technical teams, providing first-level support, driving issue resolution, and supporting continuous improvement initiatives across Warehouse Management processes.

Responsibilities

• Serve as the first point of contact (Level 0/1 support) for Warehouse Management-related issues
• Provide prompt support via phone, email, and messaging platforms
• Troubleshoot, diagnose, and resolve production issues
• Perform root cause analysis and recommend solutions
• Provide end-user training and support documentation
• Participate in 24/7 on-call rotation
• Analyze business processes and identify improvements
• Translate business requirements into solutions
• Support process optimization initiatives
• Participate in SAP EWM/ERP projects and enhancements
• Support testing cycles and validation
• Collaborate with cross-functional teams

Requirements

• Bachelor's degree or equivalent experience
• Experience with SAP WM/EWM/MM-IM
• Strong analytical and communication skills

Skills

• SAP Certification
• Experience with Cambar
• SQL
• EDI

Benefits

• Up to $92 per hour
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Disability insurance

Pay

Up to $92 per hour

Schedule

On site Monday - Thursday, remote on Friday (20% travel to visit factory locations)